Ticketing Associate

Air India Express

2 - 5 years

4 - 6 Lacs

gurugram

Posted:1 week ago| Platform:

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Skills Required

ticketing reservation amadeus navitaire airlines international ticketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Air India Express is hiring for Travel Desk Associate (Ticketing Executive) for Gurgaon Location, HQ.

Role- Travel Desk Associate

Location- Gurugram HQ

Work From Office Only

Job Summary:

Amadeus GDS and Navitaire

Role & responsibilities:

Book domestic and international flights, hotels, and ground transportation using
Amadeus and Navitaire
Prepare and share detailed travel itineraries with travellers.
Ensure bookings comply with company travel policies and budget constraints.
Create and modify PNRs on Amadeus & Navitaire
Issue, reissue, revalidate tickets; process refunds
Apply fares, taxes, SSRs, and ancillaries correctly
Support schedule changes and disruptions
Maintain ticketing records and MIS

Preferred candidate profile:

Bachelor's degree in Travel Management, Hospitality, or a related field.
2+ years of experience
in a travel desk or corporate travel role.
Proficiency in Amadeus GDS
is mandatory.
2- 4 years back-office ticketing experience
Hands-on Amadeus & Navitaire knowledge
High attention to detail
Willingness to work in rotational shift

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