Territory Manager

2 - 7 years

2 - 6 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Purpose:

Key Responsibilities

  • Handle installation & fault repair requests within timelines.
  • Reduce repeat/reopen cases and meet KPI targets.
  • Coordinate with LCOs and internal teams for faster resolutions.
  • Monitor field associate performance and prepare reports.
  • Ensure compliance with quality, safety, and regulatory standards.
  • Identify process improvement opportunities.

Requirements

  • Graduate/Postgraduate (preferably B.Tech)
  • 3+ years of experience in network/service operations

Skills

  • Product & geographical knowledge
  • Analytical skills
  • Customer focus
  • Collaboration & execution excellence
  • Ownership mindset

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Airtel

Telecommunications

New Delhi

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