territory executive - inbound B2B (Ayurvedic Doctor Network)

Role Description

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About Namaste Organics

Vijaya (Cannabis-leaf) extracts

Role overview

inbound-led, account-management role

Key responsibilities

• Inbound lead handling (primary):

  take ownership of assigned inbound leads (doctors, clinics, hospitals). Prioritise, follow up, and convert. (No expectation of cold calling.)

• Trial kit & onboarding:

  manage distribution of trial kits, demo samples and starter protocols in a compliant manner; support doctors on first-use guidance.

• Account ownership & KAM:

  build and maintain a book of active accounts (~200 initial targets), nurture relationships, track prescribing intent and convert to recurring orders/listings.

• Clinical education:

  run scientific detailing, case conversations and small in-clinic demos; escalate clinical questions to medical affairs.

• Events & CME support:

  help organise doctor meetings, educational sessions and capture outcomes/testimonials.

• Territory execution:

  maintain disciplined field coverage and visit cadence — mainly follow-ups, sampling and KOL nurture (target: quality of calls, not cold-call volumes).

• CRM & reporting:

  log all visits, trial outcomes, prescription pull, and feedback in CRM daily; submit weekly MIS and funnel forecasts.

• Coordination:

  coordinate deliveries with operations, flag supply gaps, and work with marketing & medical teams on content / materials.

• Compliance:

  ensure all communications and sample distributions are AYUSH compliant and follow company SOPs.

Success metrics (KPIs)

• Trial → conversion rate (%)
• Active prescribing accounts (monthly net new)
• Repeat prescriptions / reorder rate
• Doctor coverage & follow-up frequency (CRM hygiene)
• Quality feedback & clinical case captures submitted to medical team

Must-have

• 2–6 years field experience in Ayurvedic / nutraceutical / herbal sales or allied pharmacy sales (prefer Delhi-NCR exposure)
• Comfortable working inbound leads and doing KAM-style relationship work (not cold calling)
• Good network or familiarity with Ayurvedic practitioners, integrative clinics, and small hospitals desirable
• Strong communicator in Hindi + working English; credible scientific detailing skills (clinical/therapeutic explanation)
• CRM discipline and basic Excel reporting skills
• Graduate in Science / Pharmacy / BAMS or similar (MBA/PGD welcome but not essential)
• Own transport for local field travel

Nice-to-have

• Prior experience managing ~100+ accounts or supporting territory scale-up
• Experience with trial distribution logistics and basic sample compliance
• Prior exposure to palliative / pain / chronic care segments

What we offer

• Competitive fixed + performance incentives tied to conversion & retention
• Travel allowance / field support
• Direct coaching with founder + medical affairs support
• Fast career path to Territory/Zonal Lead for strong performers (12–18 months)