Tempo Application Manager

Nasdaq

2 - 3 years

12 - 17 Lacs

mumbai

Posted:Just now| Platform:

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Skills Required

project management oracle presentation skills it service delivery management business analysis sql production support application management written communication service delivery application support communication skills jira itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide adaptable end-user support and training for Tempo Timesheets;
Maintain master data, add resources, develop teams, and handle projects/subtasks;
Run regression testing in connection with Jira upgrades;
Maintain up-to-date user and system documentation;
Run month-end reporting for Business Control and ensure data accuracy;
Collaborate closely with the Jira Admin and key participant groups (Business Control, Resource and Project Managers);
Communicate improvements and process changes to participants.

Besides working closely with your colleagues in Bangalore, you will also work closely with Nasdaq teams in other countries.

Furthermore, you will:

Daily management and leadership of the project and the project team.
Provide effective leadership and management controls
Drive application improvements and automation initiatives.

We expect you to have

Proven experience supporting enterprise project management tools (Jira)
Experience in delivering critical business projects with tight deadlines
Strong analytical and problem-solving skills!
Excellent verbal and written communication skills in English.
Validated dedication to service excellence and user support.
Ability to communicate technical concepts to non-technical people
Strong social skills and attention to detail!
At least 2-3 years of project management experience
Positive demeanor and teammate approach
Ability to establish relationships and collaborate within a global organization.

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