Telesales Specialist

Company Description

Urjja One Powertech LLP is transforming the energy sector with innovative, sustainable, and cost-efficient power solutions. We collaborate with businesses, industries, and communities to transition towards cleaner energy solutions that improve operational efficiency and reduce environmental impact. Our mission is to enable growth while fostering a greener, more resilient future for everyone. By providing cutting-edge technologies, Urjja One aims to create a positive change in the energy landscape.

Role Description

This is a full-time on-site role for a Telesales Specialist, based in Guwahati. The Telesales Specialist will be responsible for managing inbound and outbound calls to engage potential customers, understanding their needs, and offering tailored solutions. Day-to-day tasks include building and maintaining customer relationships, addressing inquiries, promoting company services, and achieving sales targets. The specialist will collaborate with team members and participate in training sessions to enhance sales and communication skills.

Qualifications

• Strong Communication and Customer Service skills, with the ability to clearly articulate information and build rapport with clients
• Proven ability in Sales and Customer Support, with a focus on meeting or exceeding targets and delivering effective solutions
• Willingness to engage in Training and continuous learning to improve skills and stay updated with industry trends
• Proficiency in managing customer interactions with a goal-oriented approach
• Experience in telesales or a similar role is preferred
• A positive attitude, problem-solving abilities, and strong interpersonal skills
• High school diploma or equivalent; a degree in Business or related field is an advantage