Telesales Specialist

Job description

Company Overview:

At Student Grad, we are dedicated to empowering Indian students to pursue their dreams of studying abroad. With a focus on personalized, unbiased guidance, we simplify the study abroad process through expert advice and tailored services. Our mission is to help students not only study but also work and settle successfully in their chosen destinations. With offices based in Noida and Bangalore, and our head office in London, we aim to be a trusted partner in every student’s educational journey.

Job Description:

As a Telesales, you will utilize inbound and outbound telephone calls to engage with existing and potential customers, assisting them with their inquiries while promoting our services. Your role will be crucial in generating sales and maintaining accurate records of all communications. You will also support the Business Development Manager with related tasks and reports.

Job Roles & Responsibilities:

• Sales Engagement: Call existing and potential customers to explain our services and generate revenue for the organization.
• Lead Generation: Actively identify and pursue new leads through calls and other outreach methods to increase sales opportunities.
• Call Management: Utilize inbound and outbound calls to increase sales and meet targets.
• Customer Support: Answer questions regarding services to ensure customer requirements are met.
• Information Recording: Share and record accurate information of communications with customers to update the database.
• Relationship Building: Develop and sustain relationships with customers to encourage long-term business.
• Performance Tracking: Meet and exceed daily and monthly targets regarding call volume and sales.
• Client Engagement: Attend client meetings and participate in other sales activities outside the office to build relationships and drive sales.

Skills and Qualifications:

• Bachelor’s or associate degree in marketing, communications, business administration, or a related field is preferred.
• Minimum 0 to 6 months of proven experience as a Telesales Executive, preferably in the edtech sector.
• Proven track record of successfully meeting sales targets over the phone.
• Good knowledge of relevant computer programs and telephone systems.
• Proficient in all Microsoft Office applications
• Fluency in Hindi and English is a must.
• Immediate joiner preferred.

Perks and Benefits:

• Collaborative Environment: Enjoy an open and inclusive workplace culture.
• Generous Leave: 30 days of paid holidays, including public holidays.
• Health Coverage: Comprehensive health insurance for you, your spouse, and children, up to ₹25 Lakhs.
• Accidental Insurance: Coverage up to ₹10 Lakhs.
• Life Insurance: Coverage up to ₹30 Lakhs.

Work Schedule: A 5.5-day workweek, promoting a dynamic and engaging workplace.

Job Types: Full-time, Permanent

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• UK shift

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Application Question(s):

• What is your Current CTC..?
• What is your Notice period..?

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person