Telesales Specialist

Company Description

MART2GLOBAL is an information technology and services company located in Ahmedabad, Gujarat, India. We specialize in providing comprehensive IT solutions and services to various clients. Our mission is to leverage cutting-edge technology to meet the unique needs of our customers. We focus on delivering reliable and efficient IT services to ensure our clients' success in a rapidly evolving digital landscape.

Role Description

This is a full-time on-site role for a Telesales Specialist at our Ahmedabad location. The Telesales Specialist will be responsible for initiating sales calls to potential clients, providing excellent customer service, maintaining customer satisfaction, and meeting sales targets. The role involves conducting follow-up calls, providing product training to customers, and accurately recording customer interactions and information.

Qualifications

• Excellent Customer Service and Customer Support skills
• Strong Communication skills, both verbal and written
• Proven Sales skills and the ability to meet sales targets
• Experience in providing Training to clients
• Strong organizational and time management skills
• Ability to work effectively in a team environment
• Proficiency in using CRM software and other sales tools
• Bachelor's degree in Business, Marketing, or a related field is preferred