Telesales Specialist

Job Description As a Telesales Specialist, your role will involve handling both inbound and outbound calls to identify and assess customer needs to provide satisfactory solutions. You will be responsible for offering sales support, maintaining customer records, managing the customer database, and meeting sales targets. Your daily tasks will include making follow-up calls, upselling products, and conducting customer feedback surveys. Key Responsibilities - Handle inbound and outbound calls effectively - Identify and assess customer needs to provide satisfactory solutions - Provide sales support and achieve sales targets - Maintain customer records and manage the customer database - Make follow-up calls, upsell products, and conduct customer feedback surveys Qualifications - Customer Service and Customer Support skills - Excellent Communication skills - Sales skills - Experience in Training and development - Excellent problem-solving and multitasking abilities - Ability to work in a fast-paced environment - Proficiency in CRM software and Microsoft Office suite - Bachelor's degree in Business Administration, Marketing, or a related field is preferred,