Telesales Specialist

Company Description

Fifth Shield is a leading website development and digital marketing agency based in Dwarka, Delhi, dedicated to helping businesses thrive online. We provide a wide range of innovative and results-driven services, including website design and development, SEO, social media marketing, PPC, local SEO, e-commerce solutions, and online reputation management. Our tailored solutions are designed to meet the unique needs of businesses of all sizes, enabling them to stand out in a competitive digital landscape. Join us and help create powerful digital presences for our clients!

Role Description

This is a full-time on-site role for a Telesales Specialist located in New Delhi. The Telesales Specialist will be responsible for making outbound calls to potential customers, providing exceptional customer service, understanding customer needs, and offering tailored solutions. The role involves maintaining detailed records of customer interactions, meeting sales targets, and collaborating with the team to develop and implement effective sales strategies.

Qualifications

• Excellent Communication and Customer Service skills
• Proven experience in Sales and Customer Support
• Ability to understand customer needs and provide relevant solutions
• Experience with Training programs and the ability to share expertise with team members
• Strong organizational skills and attention to detail
• Ability to work on-site in New Delhi
• Bachelor's degree in Business, Marketing, or related field is a plus
• Fluency in English and Hindi