Telesales Specialist

Company Description

Blooming Souls® & Psyche Pvt Ltd is a fast-growing organization dedicated to promoting holistic health with a focus on mental well-being. The company provides confidential, professional psychological services globally and has been contributing to mental health for over six years. With a mission to raise awareness and offer practical solutions for psychological concerns, Blooming Souls® also aims to train young psychologists. The team’s strength lies in delivering quality mental health training and services.

Role Description

This is a full-time In-Office role for a Telesales Specialist based in New Delhi, with some work-from-home flexibility. The Telesales Specialist will be responsible for engaging with potential customers through calls, providing excellent customer service, and supporting sales processes. Daily tasks include communicating product information, addressing customer concerns, and achieving sales targets. Additionally, the role involves training team members and ensuring a high level of customer satisfaction.

Qualifications

• Customer Service and Customer Support skills
• Strong Communication skills
• Sales experience
• Training skills
• Excellent interpersonal and negotiation skills
• Ability to work independently and as part of a team
• Experience in the psychology or mental health industry is a plus
• Bachelor's degree, Business, Communications, or related field