Telesales Manager

Job Title: Telecalling Sales Team Leader (Domestic Call Centre – Hospitality)

Location: Goa (On-site)
Salary: ₹40,000 – ₹50,000/month (based on experience) + Performance Incentives
Work Type: Full-time | 6 Days a Week
Experience Required: 3–6 years (minimum 1–2 years in team leadership)

About the Role

We are looking for a strong and disciplined team leader to manage a team of 10 outbound telecallers from our Goa office. This role is ideal for someone with a solid domestic call centre background, excellent communication skills, and a proven ability to drive daily sales targets in a structured, high-volume environment. You'll play a key role in generating B2C bookings and promoting our hotel brands across India.

Key Responsibilities

• Manage a team of 8–10 outbound telecallers handling B2C sales for Sanda Hotels
• Ensure the team meets daily/weekly targets
• Train, motivate, discipline, and support team members as needed
• Monitor call quality, script adherence, and CRM updates
• Prepare daily performance reports and escalate issues where needed
• Track follow-ups, lead quality, and conversions from inquiry to booking
• Coordinate with marketing and field sales teams for aligned efforts
• Ensure a culture of punctuality, performance, and ethical sales

Requirements

• Minimum 3 years in outbound domestic call centre roles
• Minimum 1 year experience leading a sales team (telecalling/BPO/FMCG/insurance, etc.)
• Strong leadership, motivational, and disciplinary skills
• Fluent in Hindi + English (other regional languages a bonus)
• Experience using CRMs, and telephony systems
• Must be Goa-based or willing to relocate to Goa full-time
• Must be comfortable working from office and handling team KPIs

What You Get

• Fixed salary between ₹40,000 – ₹50,000/month
• Attractive incentives based on team performance
• Opportunity to build and lead a growing telesales division
• Chance to work with a reputed and expanding hospitality brand (Baywatch Resort & Beach House, Goa)
• Long-term career path in sales leadership

Apply to :8956636753

Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person