Job Title : Front Office Associate Job Location: Sernabatim Goa Company: Sanda Hotels Bay Watch Resort Goa Title: Steward Job Type : Full-time/Part-time Job Description : We are seeking a motivated, friendly, and professional Front Office Associate to be the first point of contact for our clients and visitors. The successful candidate will provide exceptional customer service while handling various administrative tasks to ensure the smooth operation of the front office. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities : Greet and welcome visitors with a positive, helpful attitude. Answer and direct incoming phone calls to appropriate departments or individuals. Handle customer inquiries, providing accurate information and assistance. Maintain a neat and organized front office area. Process incoming and outgoing mail, packages, and deliveries. Schedule appointments, meetings, and conference room reservations. Assist with the preparation of materials for meetings and events. Manage office supplies inventory and reorder as needed. Maintain client records and files, ensuring confidentiality and organization. Provide administrative support to various departments, as needed. Coordinate office activities, including visitor check-in and employee scheduling. Handle basic accounting tasks, such as processing payments or invoicing. Ensure the front office environment is welcoming, clean, and well-maintained at all times. Qualifications : High school diploma or equivalent required; some college or relevant certifications preferred. Previous experience in a customer service, receptionist, or administrative role is a plus. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to maintain professionalism and confidentiality. Positive attitude and excellent interpersonal skills. Ability to work independently and as part of a team. Experience with phone systems and office equipment (e.g., fax, scanner) is a plus. Working Conditions : Office environment with occasional standing or walking. Full-time/part-time schedule with occasional overtime as required. Benefits (if applicable): Health insurance (medical, dental, vision). Paid time off (vacation, sick leave, holidays). Retirement plan (401k). Opportunities for career growth and advancement. How to Apply : Please submit your resume and cover letter to [email address] with the subject line "Front Office Associate Application." Job Type: Full-time Language: Hindi (Preferred) English (Required) Work Location: In person Expected Start Date: 30/06/2025

Job Title : Front Office Associate Job Location: Sernabatim Goa Company: Sanda Hotels Bay Watch Resort Goa Title: Steward Job Type : Full-time/Part-time Job Description : We are seeking a motivated, friendly, and professional Front Office Associate to be the first point of contact for our clients and visitors. The successful candidate will provide exceptional customer service while handling various administrative tasks to ensure the smooth operation of the front office. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities : Greet and welcome visitors with a positive, helpful attitude. Answer and direct incoming phone calls to appropriate departments or individuals. Handle customer inquiries, providing accurate information and assistance. Maintain a neat and organized front office area. Process incoming and outgoing mail, packages, and deliveries. Schedule appointments, meetings, and conference room reservations. Assist with the preparation of materials for meetings and events. Manage office supplies inventory and reorder as needed. Maintain client records and files, ensuring confidentiality and organization. Provide administrative support to various departments, as needed. Coordinate office activities, including visitor check-in and employee scheduling. Handle basic accounting tasks, such as processing payments or invoicing. Ensure the front office environment is welcoming, clean, and well-maintained at all times. Qualifications : High school diploma or equivalent required; some college or relevant certifications preferred. Previous experience in a customer service, receptionist, or administrative role is a plus. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to maintain professionalism and confidentiality. Positive attitude and excellent interpersonal skills. Ability to work independently and as part of a team. Experience with phone systems and office equipment (e.g., fax, scanner) is a plus. Working Conditions : Office environment with occasional standing or walking. Full-time/part-time schedule with occasional overtime as required. Benefits (if applicable): Health insurance (medical, dental, vision). Paid time off (vacation, sick leave, holidays). Retirement plan (401k). Opportunities for career growth and advancement. How to Apply : Please submit your resume and cover letter to [email address] with the subject line "Front Office Associate Application." Job Type: Full-time Language: Hindi (Preferred) English (Required) Work Location: In person Expected Start Date: 30/06/2025

Location Base: Pune Territory Covered: Pune, Hinjewadi, Solapur, Jalgaon, Nanded, Sangli, Satara, Kolhapur, Surat, Vapi, Kheda, Indore Salary: ₹30,000 – ₹50,000/month (based on experience) + Travel Allowance + Performance Incentives Work Type: Full-Time | Field-Based Role Job Overview We are seeking an experienced and energetic Field Sales Manager to oversee and drive the performance of our field sales executives across multiple Tier 2 and Tier 3 cities in Maharashtra, Gujarat, and Madhya Pradesh . You’ll be responsible for ensuring that your team consistently meets lead generation targets by managing daily field activity, motivating performance, and reporting back to our central Goa office. This role is fully field-based and requires intercity travel (mostly day trips; overnight stays are supported as per company policy). Key Responsibilities Manage and support a team of 10–15 junior field executives Regularly travel across assigned cities to supervise field activities Provide training, motivation, and on-the-ground support Monitor discipline, reporting, dress code, and confidence in team Submit timely reports to the central team. Support local hiring, onboarding, and team building where required Represent our Goa-based resorts brand professionally in every market Requirements 2–5 years of field sales experience (FMCG, pharma, or Insurance) Strong leadership skills with proven experience in team management Fluency in Hindi + at least one of Marathi or Gujarati Willingness to travel intercity frequently; day trips preferred Must be comfortable with tools like CRM. Excellent communication, organizational, and interpersonal skills What We Offer Salary ₹30,000 – ₹50,000/month (based on experience) Incentives based on performance and team output Reimbursement for travel & day expenses (as per company policy) Career growth path to Zonal Manager/Regional Manager roles Opportunity to work with a growing hotel group in South Goa (Baywatch Resort & Beach House Goa) Job Type: Full-time Pay: ₹25,000.00 - ₹45,517.87 per month Schedule: Day shift Morning shift Work Location: In person

Job Summary: We are looking for a dynamic and motivated Telesales Associate to join our Sales team. The ideal candidate will be responsible for driving room bookings and promotional packages through outbound and inbound calls, building strong client relationships, and achieving monthly sales targets. Key Responsibilities: Conduct outbound calls to prospective clients to promote resort packages, special offers, and events. Respond to inbound inquiries and convert leads into confirmed bookings. Maintain up-to-date knowledge of resort services, amenities, and promotional packages. Follow up with leads and maintain a robust sales pipeline through CRM tools. Build rapport with customers, understand their travel needs, and offer tailored solutions. Meet or exceed daily, weekly, and monthly sales targets. Handle customer objections professionally and provide accurate information to address queries. Coordinate with the Reservations and Front Office teams to ensure seamless guest experience. Maintain accurate records of all sales activities and customer interactions. Requirements: Minimum 0-1 year of Telesales or customer service experience, preferably in hospitality or travel. Strong communication skills in English; knowledge of Hindi or Konkani & Marathi is a plus. Goal-driven, persuasive, and energetic. Ability to work under pressure and in a fast-paced environment. Familiarity with basic computer applications and CRM systems. High school diploma or bachelor’s degree in Hospitality, Marketing, or a related field preferred. Benefits: Competitive salary + attractive incentives Employee discounts on stay and F&B Career growth opportunities within the Royal Orchid Hotels network On-the-job training and skill development programs Work Schedule: Full-time, including weekends and holidays (as per business needs) Shift timings: Rotational (between 9 AM and 8 PM) Please Note: We are Open to freshers Apply with your resume to :8956636753 Job Type: Full-time Pay: ₹11,000.00 - ₹15,000.00 per month Schedule: Day shift Morning shift Willingness to travel: 100% (Preferred) Work Location: In person

Job Summary: We are looking for a dynamic and motivated Telesales Associate to join our Sales team. The ideal candidate will be responsible for driving room bookings and promotional packages through outbound and inbound calls, building strong client relationships, and achieving monthly sales targets. Key Responsibilities: Conduct outbound calls to prospective clients to promote resort packages, special offers, and events. Respond to inbound inquiries and convert leads into confirmed bookings. Maintain up-to-date knowledge of resort services, amenities, and promotional packages. Follow up with leads and maintain a robust sales pipeline through CRM tools. Build rapport with customers, understand their travel needs, and offer tailored solutions. Meet or exceed daily, weekly, and monthly sales targets. Handle customer objections professionally and provide accurate information to address queries. Coordinate with the Reservations and Front Office teams to ensure seamless guest experience. Maintain accurate records of all sales activities and customer interactions. Requirements: Minimum 0-1 year of Telesales or customer service experience, preferably in hospitality or travel. Strong communication skills in English; knowledge of Hindi or Konkani & Marathi is a plus. Goal-driven, persuasive, and energetic. Ability to work under pressure and in a fast-paced environment. Familiarity with basic computer applications and CRM systems. High school diploma or bachelor’s degree in Hospitality, Marketing, or a related field preferred. Benefits: Competitive salary + attractive incentives Employee discounts on stay and F&B Career growth opportunities within the Royal Orchid Hotels network On-the-job training and skill development programs Work Schedule: Full-time, including weekends and holidays (as per business needs) Shift timings: Rotational (between 9 AM and 8 PM) Please Note: We are Open to freshers Apply with your resume to :8956636753 Job Type: Full-time Pay: ₹11,000.00 - ₹15,000.00 per month Schedule: Day shift Morning shift Willingness to travel: 100% (Preferred) Work Location: In person

Job Description: Duty Manager - Front Office Position Title : Duty Manager - Front Office Department : Front Office Reports To : Front Office Manager / Assistant Front Office Manager Location : Baywatch Resort Goa Sanda Hotels Sernabatim Employment Type : Full-Time Position Summary: The Duty Manager – Front Office ensures the smooth and efficient operation of the front desk, guest services, and overall guest experience during their assigned shifts. They are responsible for overseeing all front office activities, managing guest requests and concerns, and ensuring that the hotel's standards of service and operational procedures are consistently maintained. Key Responsibilities: Guest Services and Interaction Act as the primary point of contact for guests during the assigned shift, ensuring an exceptional guest experience. Handle guest complaints, concerns, and special requests promptly and professionally, ensuring resolution to their satisfaction. Ensure smooth check-in and check-out procedures, assisting guests as needed. Operational Oversight Supervise and manage front office staff, including receptionists, concierges, and bell staff. Ensure proper handling of all guest bookings, reservations, and cancellations. Monitor room availability, and coordinate with housekeeping and maintenance to ensure rooms are ready for guests. Ensure that all front office operations comply with hotel policies and standards. Staff Management & Training Train, mentor, and motivate front office staff to provide high levels of guest satisfaction. Assist with shift scheduling and staffing requirements to ensure adequate coverage. Conduct performance evaluations and provide feedback and support to team members. Communication & Coordination Maintain clear and effective communication with other hotel departments, including housekeeping, maintenance, food & beverage, and security. Ensure smooth handover of shift duties to the next Duty Manager or Front Office team member, including updates on guest requests or issues. Security & Safety Ensure adherence to hotel safety and security procedures, including emergency protocols. Conduct regular checks on guest areas and public spaces to ensure they are secure and well-maintained. Oversee any incidents or emergencies that occur during the shift, ensuring proper procedures are followed. Required Skills and Qualifications: Proven experience as a Duty Manager, Front Desk Supervisor, or in a similar role within the hospitality industry. Strong leadership and team management abilities. Excellent communication and interpersonal skills, with the ability to handle difficult situations diplomatically. Good problem-solving skills and ability to make decisions under pressure. Knowledge of front office operations, including reservations, check-in/check-out, and guest service standards. Familiarity with hotel management software (e.g., Opera, Protel, etc.). Flexibility to work in shifts, including evenings, weekends, and holidays. Preferred Qualifications: A degree in hospitality management or a related field. Multilingual abilities are a plus. Prior experience in a leadership role within a luxury or high-end hotel. Job Type: Full-time Pay: ₹17,687.04 - ₹30,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Application Question(s): Have you handled a team before if yes what was your team strength Experience: Front desk: 3 years (Preferred) Work Location: In person

Job Description: Duty Manager - Front Office Position Title : Duty Manager - Front Office Department : Front Office Reports To : Front Office Manager / Assistant Front Office Manager Location : Baywatch Resort Goa Sanda Hotels Sernabatim Employment Type : Full-Time Position Summary: The Duty Manager – Front Office ensures the smooth and efficient operation of the front desk, guest services, and overall guest experience during their assigned shifts. They are responsible for overseeing all front office activities, managing guest requests and concerns, and ensuring that the hotel's standards of service and operational procedures are consistently maintained. Key Responsibilities: Guest Services and Interaction Act as the primary point of contact for guests during the assigned shift, ensuring an exceptional guest experience. Handle guest complaints, concerns, and special requests promptly and professionally, ensuring resolution to their satisfaction. Ensure smooth check-in and check-out procedures, assisting guests as needed. Operational Oversight Supervise and manage front office staff, including receptionists, concierges, and bell staff. Ensure proper handling of all guest bookings, reservations, and cancellations. Monitor room availability, and coordinate with housekeeping and maintenance to ensure rooms are ready for guests. Ensure that all front office operations comply with hotel policies and standards. Staff Management & Training Train, mentor, and motivate front office staff to provide high levels of guest satisfaction. Assist with shift scheduling and staffing requirements to ensure adequate coverage. Conduct performance evaluations and provide feedback and support to team members. Communication & Coordination Maintain clear and effective communication with other hotel departments, including housekeeping, maintenance, food & beverage, and security. Ensure smooth handover of shift duties to the next Duty Manager or Front Office team member, including updates on guest requests or issues. Security & Safety Ensure adherence to hotel safety and security procedures, including emergency protocols. Conduct regular checks on guest areas and public spaces to ensure they are secure and well-maintained. Oversee any incidents or emergencies that occur during the shift, ensuring proper procedures are followed. Required Skills and Qualifications: Proven experience as a Duty Manager, Front Desk Supervisor, or in a similar role within the hospitality industry. Strong leadership and team management abilities. Excellent communication and interpersonal skills, with the ability to handle difficult situations diplomatically. Good problem-solving skills and ability to make decisions under pressure. Knowledge of front office operations, including reservations, check-in/check-out, and guest service standards. Familiarity with hotel management software (e.g., Opera, Protel, etc.). Flexibility to work in shifts, including evenings, weekends, and holidays. Preferred Qualifications: A degree in hospitality management or a related field. Multilingual abilities are a plus. Prior experience in a leadership role within a luxury or high-end hotel. Job Type: Full-time Pay: ₹17,687.04 - ₹30,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Application Question(s): Have you handled a team before if yes what was your team strength Experience: Front desk: 3 years (Preferred) Work Location: In person

Job Title: HR & Admin Coordinator Location: Goa (on-site, supporting hotel operations) Reporting To: HR Head Type: Full-time Salary Range: ₹25,000 – ₹35,000/month (₹3–4.2 LPA), depending on experience Experience - 2–5 years’ experience Role Summary: We are looking for a mature, proactive, and reliable HR & Admin Coordinator to manage core HR operations for our hotel group in Goa. The ideal candidate will have strong administrative skills, excellent follow-through, and the ability to handle confidential matters with discretion. This role includes coordination with consultants for payroll, PF, ESIC, and compliance submissions. Key Responsibilities: Handle onboarding and exit formalities professionally Maintain employee documentation and HR records Escalate employee concerns appropriately and confidentially Coordinate with payroll consultants for monthly salary processing Ensure timely and accurate submission of data for PF, ESIC, and compliance Track leave, attendance, and basic HR metrics Keep management proactively informed of key people and process updates Requirements: 2–5 years’ experience in HR admin or coordination Strong organizational and communication skills High level of maturity, discretion, and common sense Ability to manage deadlines and follow through independently Experience in hospitality is a plus, but not mandatory Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Language: English (Preferred) Work Location: In person

Job Title: HR & Admin Coordinator Location: Goa (on-site, supporting hotel operations) Reporting To: HR Head Type: Full-time Salary Range: ₹25,000 – ₹35,000/month (₹3–4.2 LPA), depending on experience Experience - 2–5 years’ experience Role Summary: We are looking for a mature, proactive, and reliable HR & Admin Coordinator to manage core HR operations for our hotel group in Goa. The ideal candidate will have strong administrative skills, excellent follow-through, and the ability to handle confidential matters with discretion. This role includes coordination with consultants for payroll, PF, ESIC, and compliance submissions. Key Responsibilities: Handle onboarding and exit formalities professionally Maintain employee documentation and HR records Escalate employee concerns appropriately and confidentially Coordinate with payroll consultants for monthly salary processing Ensure timely and accurate submission of data for PF, ESIC, and compliance Track leave, attendance, and basic HR metrics Keep management proactively informed of key people and process updates Requirements: 2–5 years’ experience in HR admin or coordination Strong organizational and communication skills High level of maturity, discretion, and common sense Ability to manage deadlines and follow through independently Experience in hospitality is a plus, but not mandatory Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Language: English (Preferred) Work Location: In person