Telesales Lead Generator

Lead Management (Inbound & Outbound) • Handle inbound inquiries received through calls, WhatsApp, email, website, and social platforms. • Make outbound follow-up calls to potential leads and maintain consistent communication. • Ensure timely response, lead nurturing, and follow-ups until closure or handover.

CRM & Database Handling • Update and maintain CRM records for leads, prospects, and clients. • Track lead status, follow-up dates, and conversation history. • Ensure accurate documentation of all interactions for reporting.

Coordination & Support • Coordinate between sales, design, and operations teams for lead allocation and updates. • Share daily lead reports and follow-up summaries with management. • Assist in preparing quotations, client communication, and basic documentation.

Customer Relationship Management • Maintain strong client relationships through prompt communication and professional etiquette. • Resolve customer queries or complaints and escalate issues when needed. • Support retention efforts by ensuring a positive customer experience.

Front Office & Reception Management • Manage incoming calls, visitor handling, and front-desk coordination. • Maintain a professional and welcoming environment for clients and walk-ins. • Manage appointment scheduling and daily office coordination.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Work from home

Work Location: In person