Telesales Executive

Key Responsibilities Sales Generation: Conduct outbound calls to identify potential customers and generate sales leads.  Customer Engagement: Build and maintain strong relationships with both new and existing customers.  Product Knowledge: Develop a deep understanding of the company's products and services to make effective recommendations.  Inbound Calls: Handle customer inquiries and complaints professionally, providing excellent customer service.  Target Achievement: Meet and exceed individual and team sales targets on a regular basis.  Record Keeping: Accurately document all sales activities and customer information in a CRM (Customer Relationship Management) system.  Market Feedback: Provide feedback to management on customer preferences and market trends.  Sales Support: Collaborate with the wider sales team to develop and implement effective sales strategies.  Skills and Qualifications Communication Skills: Excellent verbal and written communication skills are crucial for persuasive communication and building rapport.  Negotiation Skills: The ability to negotiate prices and overcome customer objections is essential.  Customer Service: A customer-oriented mindset and the ability to provide exceptional service are vital.  Sales Acumen: Strong persuasive and consultative sales skills are necessary to drive sales.  Problem-Solving: The ability to effectively handle customer issues and complex problems.  Technical Proficiency: Familiarity with CRM systems and Microsoft Office applications.  Educational Background: A high school diploma or GED is generally required, with a degree in business, marketing, or communications being preferred.