Telesales Executive

Job Title: Tele Sales Executive – Banking

Location: Hyderabad

Department: Sales / Banking

Job Summary:

We are seeking a motivated and customer-focused Inside Sales Executive to join our banking team. The ideal candidate will be responsible for generating leads, promoting banking products (such as savings accounts, personal loans, credit cards), and converting potential customers through inbound/outbound calls and digital platforms.

Key Responsibilities:

• Handle inbound and outbound customer calls to pitch banking products and services.
• Understand customer needs and recommend suitable financial products.
• Follow up on leads provided through digital channels, campaigns, or walk-ins.
• Achieve sales targets and conversion rates as defined by the management.
• Maintain up-to-date knowledge of banking products, policies, and procedures.
• Log all customer interactions in the CRM system and maintain accurate records.
• Build and maintain strong customer relationships to drive repeat business.
• Work closely with field sales and branch teams for effective lead closure.
• Resolve customer queries or escalate issues appropriately.
• Maintain compliance with banking regulations and internal standards.

Required Skills & Qualifications:

• Bachelor’s degree in any discipline (Commerce/Finance preferred).
• 1–3 years of experience in tele-sales, inside sales, or banking operations.
• Strong communication and interpersonal skills.
• Sales-oriented mindset with the ability to work under pressure.
• Familiarity with CRM tools and digital banking products.
• Knowledge of retail banking products is an advantage.
• Fluency in English and local language(s).

Preferred Attributes:

• Proven sales experience in financial services.
• Knowledge of core banking systems and KYC norms.
• Enthusiastic, persuasive, and results-driven personality.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person