Telemarketing Representative

Company Description

Forehedge Marketing offers tailored marketing solutions to help businesses achieve growth, whether they are startups seeking momentum or established enterprises aiming for expansion. Our innovative strategies are designed to meet the unique requirements of every client. We are committed to delivering impactful results and driving businesses to new heights through our custom-crafted services.

Role Description

Forehedge Marketing is seeking a Telemarketing Representative for a full-time, on-site role based in Mumbai. The Telemarketing Representative will be responsible for making outbound calls to potential clients, explaining services, and converting leads into opportunities. Daily tasks include addressing customer inquiries, providing exceptional support, building rapport with prospects, and maintaining detailed records of customer interactions and feedback.

Qualifications

• Strong Customer Service and Customer Support skills to effectively assist and address client needs.
• Excellent Phone Etiquette and Communication skills, both verbal and written, to engage professionally and persuasively with clients.
• Sales skills with the ability to achieve targets and convert leads into customers.
• Ability to handle multiple tasks efficiently and maintain accurate documentation of customer interactions.
• Previous experience in telemarketing, sales, or customer-facing roles is an advantage.
• Proactive and self-motivated approach to achieving performance goals.
• High school diploma or equivalent; Bachelor's degree is a plus.