Telemarketing cum Student counsellor

Job Description

Job Summary: We are seeking a motivated and communicative Telemarketing cum Student Counsellor to guide prospective students through the enrolment process. The ideal candidate will manage inbound and outbound calls, counsel students on suitable programs, and help them make informed decisions about their educational goals. Key Responsibilities: Telemarketing: • Make outbound calls to potential students/leads generated via various channels (digital campaigns, website inquiries, referrals, etc.). Promote the institute's training programs (online/offline) and provide basic information to spark interest. Follow up with leads to nurture interest and convert them into walk-ins or enrolments. General Duties: Maintain records of calls, follow-ups, and conversions using tools or Excel. Coordinate with the academic and marketing team for smooth onboarding of students. Meet monthly and quarterly targets for inquiries, counselling sessions, and admissions. Participate in events, open houses, and webinars if needed. General Duties: Maintain records of calls, follow-ups, and conversions using tools or Excel. Coordinate with the academic and marketing team for smooth onboarding of students. Meet monthly and quarterly targets for inquiries, counselling sessions, and admissions. Participate in events, open houses, and webinars if needed. Requirements: • 03 years of experience in telemarketing, counselling, sales, or student support (preferred). • Excellent communication and interpersonal skills. • Fluency in English and local/regional language. • Basic computer proficiency (MS Office). Perks & Benefits: • Competitive salary + performance-based incentives • Training and professional development • Supportive and growth-oriented work culture Qualification: Any Graduates