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Telecalling Professional

Telecalling Professional

Panacorp Software Solutions

1 - 5 years

8 - 14 Lacs

Kanyakumari

Posted:15 hours ago| Platform:

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Skills Required

Telecalling customer relationship team management escalation management inbound team leading customer service team handling outbound calling banking operations process improvement customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Responsibilities: Handle inbound and outbound calls to potential customers or clients. Provide detailed information about products or services and answer any questions customers may have. Build strong customer relationships by maintaining a positive attitude and a proactive approach. Follow up on leads and persuade prospects to buy products or services. Maintain and update customer database with accurate and relevant information. Achieve daily/weekly/monthly targets set by the organization. Escalate complex customer queries to senior team members for resolution. Maintain call logs and generate reports on daily activities. Adhere to company policies and scripts during calls.

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