Telecalling Executive

Company Description

At Green Shine Solar, we are dedicated to powering a sustainable future by providing high-quality solar panel systems to households and businesses. We offer end-to-end solar solutions, from expert consultation and efficient installation to comprehensive after-sales support. Our goal is to deliver reliable and cost-effective solar energy systems that help reduce energy bills and meet sustainability goals. Join us in creating a cleaner, greener tomorrow—one rooftop at a time.

Role Description

We are looking for a proactive and persuasive Telecaller to join our team. The role involves reaching out to potential customers, explaining the benefits of solar energy solutions, generating leads, and supporting the sales and installation process throught effective communication and follow-ups.

• Make outbound calls to potential customers to promote solar energy products and installation services.
• Explain product features, benefits, and pricing in a clear and engaging manner.
• Generate and qualify leads through telephonic conversations and maintain a strong lead database.
• Schedule appointments for field sales teams and coordinate site visits.
• Follow up with customers on inquiries, quotations, and installation progress.
• Maintain accurate call logs, lead status updates, and customer records in CRM systems.
• Address customer queries, objections, and concerns professionally and effectively.
• Coordinate with the sales, installation, and customer service teams to ensure smooth operations and customer satisfaction.
• Achieve weekly and monthly call and conversion targets.

Qualifications

• Bachelor’s degree or equivalent (preferred).
• Proven experience in telecalling, telesales, or customer service — experience in solar, renewable energy, or related sectors is an advantage.
• Excellent communication and interpersonal skills.
• Strong persuasive and negotiation abilities.
• Good Communication Skills
• Basic knowledge of MS Office tools.
• Goal-oriented, self-motivated, and able to work under minimal supervision.

Note - There will be 1 week training at Varanasi (Head Office) and the employee will be required to report to the Brand Office only after the completion of training period.