Telecalling Executive

Bharakt Diagnostics

2 years

0 Lacs

pune maharashtra india

Posted:1 day ago| Platform:

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Skills Required

diagnostics healthcare connect test pricing communication empathy support excel crm training

Work Mode

On-site

Job Type

Full Time

Job Description

Telecalling Executive – Bharakt Diagnostics Center

Location:
Bund Garden Road, Pune
Type:
Full-time, On-site
Salary
: ₹12,000-15,000 per month

About Bharakt Diagnostics Center:

Telecalling Executive

Key Responsibilities:

Attend incoming calls and inquiries from patients (online & offline sources).
Explain Bharakt Diagnostics’ various test packages, pricing options, and offers.
Maintain a polite and professional tone while addressing customer queries.
Convert leads into bookings and maintain follow-up until confirmation.
Record and update call details and leads in the system.
Coordinate with the center team to ensure smooth communication and scheduling.
Handle customer concerns with empathy and ensure a positive experience.

Requirements:

1–2 years of experience in telecalling or customer support (preferably in healthcare).
Freshers with strong communication skills and interest in the healthcare field are also welcome.
Excellent verbal communication skills in
Hindi, Marathi, and English
.
Ability to explain services clearly and confidently over the phone.
Basic computer knowledge (MS Excel, CRM tools, etc.).
Immediate joiners preferred.

Why Join Us:

Opportunity to build your career in the growing healthcare sector.
Friendly and supportive work environment.
Attractive incentives for high-performing callers.
Training and guidance provided for freshers.

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