Telecaller/Sales Coordinator(Female)

Job Summary:

We are looking for a proactive, confident, and well-spoken Female Telecaller cum Sales Coordinator/Manager to join our dynamic sales and marketing team. The ideal candidate will be responsible for handling leads generated through various marketing campaigns, conducting timely follow-ups, scheduling meetings, supporting the sales team, and ensuring lead conversion through efficient coordination.

Key Responsibilities:

• Make outbound calls to potential customers and handle inbound inquiries from lead sources.
• Manage Social media pages for lead generation.
• Follow up diligently with prospects and maintain communication until closure.
• Schedule client appointments, demos, and meetings for the sales team or management.
• Coordinate and support the sales team in documentation, proposals, and CRM updates.
• Track lead status and report conversion metrics to the management.
• Collaborate with the marketing team to ensure campaign success and lead quality.
• Maintain client database and manage follow-up schedules.
• Close smaller sales independently where applicable.

Skills & Qualifications:

• Excellent communication and interpersonal skills (English & Hindi fluency preferred).
• Strong convincing and negotiation abilities.
• Good knowledge of telecalling tools, CRM platforms, and MS Office (Word, Excel).
• Time management and organizational skills.
• Basic understanding of sales processes and pipeline management.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum 2 years of experience in telecalling, inside sales, or customer coordination.
• Prior experience in the IT/software or service industry is a plus.

Compensation & Benefits:

• Competitive salary based on experience.
• Performance-based incentives/bonuses.
• Training & career growth opportunities.
• Supportive and growth-focused work environment.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person