We are looking for a smart, well-spoken, and organized Office Coordinator / Manager (Female) to handle key operational activities including client support calls , lead follow-ups , HR tasks , and basic accounting . This is a critical role for ensuring smooth internal operations and excellent customer experience. What You’ll Be Doing: Client & Lead Handling Answer and resolve client support calls & emails with a positive attitude. Track and manage leads from marketing campaigns. Coordinate with the sales team to nurture and convert leads. HR & Office Management Manage employee records, attendance, and leave tracking. Support recruitment by scheduling interviews and assisting onboarding. Ensure smooth daily operations and office supplies management. Billing & Account Support Prepare and send invoices to clients. Manage petty cash and office expenses. Coordinate with the accountant for monthly reports and compliance tasks. Who You Are: Graduate in Commerce, Business, or Administration (preferred). 1–3 years of experience in administrative or back-office roles. Fluent in English & Hindi (spoken and written). Proficient with MS Office, email tools, and CRM. Friendly, reliable, and good at multitasking. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person

Job Summary: We are looking for a proactive, confident, and well-spoken Female Telecaller cum Sales Coordinator/Manager to join our dynamic sales and marketing team. The ideal candidate will be responsible for handling leads generated through various marketing campaigns, conducting timely follow-ups, scheduling meetings, supporting the sales team, and ensuring lead conversion through efficient coordination. Key Responsibilities: Make outbound calls to potential customers and handle inbound inquiries from lead sources. Manage Social media pages for lead generation. Follow up diligently with prospects and maintain communication until closure. Schedule client appointments, demos, and meetings for the sales team or management. Coordinate and support the sales team in documentation, proposals, and CRM updates. Track lead status and report conversion metrics to the management. Collaborate with the marketing team to ensure campaign success and lead quality. Maintain client database and manage follow-up schedules. Close smaller sales independently where applicable. Skills & Qualifications: Excellent communication and interpersonal skills (English & Hindi fluency preferred). Strong convincing and negotiation abilities. Good knowledge of telecalling tools, CRM platforms, and MS Office (Word, Excel). Time management and organizational skills. Basic understanding of sales processes and pipeline management. Preferred Qualifications: Bachelor’s degree in Business Administration, Marketing, or related field. Minimum 2 years of experience in telecalling, inside sales, or customer coordination. Prior experience in the IT/software or service industry is a plus. Compensation & Benefits: Competitive salary based on experience. Performance-based incentives/bonuses. Training & career growth opportunities. Supportive and growth-focused work environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: Hindi (Preferred) English (Required) Work Location: In person