Office Coordinator / Manager

As an Office Coordinator/Manager, your role is crucial in ensuring smooth internal operations and providing excellent customer experience. Your key responsibilities will include: - Client & Lead Handling: - Answer and resolve client support calls & emails with a positive attitude. - Track and manage leads from marketing campaigns. - Coordinate with the sales team to nurture and convert leads. - HR & Office Management: - Manage employee records, attendance, and leave tracking. - Support recruitment by scheduling interviews and assisting onboarding. - Ensure smooth daily operations and office supplies management. - Billing & Account Support: - Prepare and send invoices to clients. - Manage petty cash and office expenses. - Coordinate with the accountant for monthly reports and compliance tasks. Qualifications Required: - Graduate in Commerce, Business, or Administration (preferred). - 1-3 years of experience in administrative or back-office roles. - Fluent in English & Hindi (spoken and written). - Proficient with MS Office, email tools, and CRM. - Friendly, reliable, and good at multitasking.,