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Telecaller

Tohands Private Limited

0 - 31 years

1 - 4 Lacs

koramangala bengaluru/bangalore

Posted:1 week ago| Platform: Apna logo

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Skills Required

pipeline engagement pricing data management crm capture service communication training support

Work Mode

On-site

Job Type

Full Time

Job Description

As a Telecaller at Tohands, you will be responsible for reaching out to potential customers, introducing them to our Smart Calculator, and driving product awareness and adoption. You will play a crucial role in building strong first impressions, generating leads, and supporting the sales pipeline. Key Responsibilities Outbound Calling: Contact potential and existing customers to explain product features and benefits. Lead Generation: Create interest, qualify prospects, and pass leads to the sales team for further engagement. Customer Engagement: Answer incoming queries over calls/WhatsApp regarding products, pricing, or demonstrations. Follow-ups: Maintain regular follow-ups with interested prospects to convert inquiries into sales. Data Management: Update and maintain accurate records of calls, leads, and customer interactions in CRM. Feedback Collection: Capture customer feedback and share insights with the team for product/service improvements. Target Achievement: Meet daily/weekly/monthly calling and conversion targets. Qualifications & Requirements Experience: 0–3 years of experience as a Telecaller, Customer Care Executive, or similar role. Freshers with strong communication skills are welcome. Education: Minimum 12th pass; graduates preferred. Location: Bangalore (Full-time, in-office role). Skills Required Strong verbal communication skills in English, Hindi, and Kannada (other South Indian languages are a plus). Confidence in making outbound calls and engaging customers. Persuasive and positive attitude with the ability to handle objections. Basic computer knowledge (MS Office, CRM tools – training provided). Good listening skills, patience, and customer-oriented approach.

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Telecaller