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4 Job openings at Tohands Private Limited
Field Sales Executive

Chikpete, Bengaluru/Bangalore

1 - 31 years

INR 0.2 - 0.4 Lacs P.A.

Remote

Full Time

Job Title: Field Sales Executive Location: Bangalore & Mumbai Salary: ₹20,000 ₹25,000 per month + Incentives Experience: 02 years (Freshers welcome) Industry: Fintech / FMCG / Electronics / Retail Sales Key Responsibilities: Visit retail shops, outlets, and distributors daily to drive sales or onboard merchants. Promote and install products or services like Paytm, BharatPe, QR codes, soundboxes, POS machines, etc. Educate retailers on product features, pricing, and benefits. Achieve daily/weekly/monthly targets of installations or sales. Build and maintain relationships with shop owners and local businesses. Gather feedback and report market insights to the sales team. Ensure branding and visibility at partner stores. Timely submission of daily reports and updates via mobile apps or CRM tools. Requirements: Minimum qualification: 10th / 12th pass or graduate in any stream. Must own a smartphone and preferably a two-wheeler. Good communication and interpersonal skills. Basic knowledge of digital payments or consumer goods is a plus. Willingness to travel extensively within assigned areas. Perks & Benefits: Incentives based on performance. Allowances for travel and mobile (as applicable). On-the-job training and development. Career growth opportunities in sales or team leadership.

Technician

Koramangala, Bengaluru/Bangalore Region

1 - 31 years

INR 1.8 - 3.6 Lacs P.A.

On-site

Full Time

About Job: We are seeking a detail-orientated technician to support our hardware products throughout their lifecycle. This role involves hands-on work with electronic components, including soldering, flashing devices, basic debugging, and refurbishment. You will also assist with setting up hardware in the office, configuring devices under test, and managing server setups. Key Responsibilities: Soldering & Assembly: Perform precise soldering tasks on printed circuit boards (PCBs) and electronic components to assemble or repair devices. Should have hands on experience in soldering QFN, Flashing Devices: Operate computer systems to flash firmware or software onto devices as part of routine maintenance or product updates. Basic Debugging & Refurbishment: Conduct basic debugging to diagnose and resolve issues in devices. Refurbish and repair equipment to ensure they meet operational standards. Hardware Setup: Assist in setting up hardware in the office and test environments, including configuring devices under test and server setups. Maintenance & Documentation: Perform routine maintenance and inspections of equipment. Document service activities, maintenance logs, and repair reports to ensure traceability and adherence to standards. Inventory & Safety: Manage and track tools, spare parts, and equipment. Adhere to safety protocols and operational procedures at all times. Required Qualifications: High school diploma or equivalent; technical certifications or vocational training preferred. Proven hands-on experience with soldering, flashing devices, and performing basic debugging. Familiarity with electronic components and the ability to read technical schematics and manuals. Basic computer operation skills related to device flashing and firmware updates. Strong attention to detail and effective problem-solving skills.

Customer Support Executive

Koramangala, Bengaluru/Bangalore

0 - 31 years

INR 1.2 - 1.8 Lacs P.A.

On-site

Full Time

As a Customer Support Associate at Tohands, you will be at the forefront of engaging with potential and existing customers, playing a key role in promoting our products, converting leads into sales, and ensuring a smooth onboarding experience. This role is ideal for individuals who are energetic, persuasive, and passionate about delivering value-driven conversations over the phone. Note: All leads will be provided by the company. Key Responsibilities Lead Conversion & Sales: Call prospective customers from the provided lead list, explain product features, and convert them into buyers. Customer Interaction: Handle inbound and outbound calls, WhatsApp chats, and emails in a professional and engaging manner. Product Presentation: Clearly communicate the benefits of Tohands’ products (like the Smart Calculator), handle objections, and close sales. Onboarding Assistance: Guide new customers through the onboarding process, ensuring they understand how to use the product effectively. Order Support: Assist with order placement, tracking, payment-related issues, and returns or exchanges. Follow-ups: Conduct timely follow-up calls to maximize conversion and build customer relationships. Feedback Collection: Capture customer feedback to improve products and services, and share insights with internal teams. CRM Management: Maintain accurate and up-to-date records of customer interactions, sales status, and service feedback in the CRM system. Cross-Team Coordination: Liaise with the logistics, marketing, and support teams to ensure seamless customer experience. Compliance: Follow Tohands’ internal protocols and uphold brand integrity in every customer interaction. Qualifications & Requirements Experience: 0–1 years in tele sales, customer service, or a similar role; freshers with strong communication skills are welcome. Education: Bachelor's degree in any discipline (Commerce, Arts, Science, etc.). Location: Bangalore-based candidates are preferred, as this is a full-time, in-office role. Skills Required Excellent spoken and written English communication skills (fluency in Hindi/Kannada is a plus). Confidence in speaking over the phone and persuasive selling techniques. Customer-first attitude with patience, empathy, and professionalism. Basic understanding of CRM tools and support systems (training will be provided if needed). Strong organizational skills and attention to detail. Self-motivated, target-driven, and results-oriented.

Customer Care Executive

Koramangala, Bengaluru/Bangalore

0 - 31 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

As a Customer Support Associate at Tohands, you will be at the forefront of engaging with potential and existing customers, playing a key role in promoting our products, converting leads into sales, and ensuring a smooth onboarding experience. This role is ideal for individuals who are energetic, persuasive, and passionate about delivering value-driven conversations over the phone. Note: All leads will be provided by the company. Key Responsibilities Lead Conversion & Sales: Call prospective customers from the provided lead list, explain product features, and convert them into buyers. Customer Interaction: Handle inbound and outbound calls, WhatsApp chats, and emails in a professional and engaging manner. Product Presentation: Clearly communicate the benefits of Tohands’ products (like the Smart Calculator), handle objections, and close sales. Onboarding Assistance: Guide new customers through the onboarding process, ensuring they understand how to use the product effectively. Order Support: Assist with order placement, tracking, payment-related issues, and returns or exchanges. Follow-ups: Conduct timely follow-up calls to maximize conversion and build customer relationships. Feedback Collection: Capture customer feedback to improve products and services, and share insights with internal teams. CRM Management: Maintain accurate and up-to-date records of customer interactions, sales status, and service feedback in the CRM system. Cross-Team Coordination: Liaise with the logistics, marketing, and support teams to ensure seamless customer experience. Compliance: Follow Tohands’ internal protocols and uphold brand integrity in every customer interaction. Qualifications & Requirements Experience: 0–1 years in tele sales, customer service, or a similar role; freshers with strong communication skills are welcome. Education: Bachelor's degree in any discipline (Commerce, Arts, Science, etc.). Location: Bangalore-based candidates are preferred, as this is a full-time, in-office role. Skills Required Excellent spoken and written English communication skills (fluency in Hindi/Kannada is a plus). Confidence in speaking over the phone and persuasive selling techniques. Customer-first attitude with patience, empathy, and professionalism. Basic understanding of CRM tools and support systems (training will be provided if needed). Strong organizational skills and attention to detail. Self-motivated, target-driven, and results-oriented.

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