Job Title: Field Sales Executive Location: Bangalore & Mumbai Salary: ₹20,000 ₹25,000 per month + Incentives Experience: 02 years (Freshers welcome) Industry: Fintech / FMCG / Electronics / Retail Sales Key Responsibilities: Visit retail shops, outlets, and distributors daily to drive sales or onboard merchants. Promote and install products or services like Paytm, BharatPe, QR codes, soundboxes, POS machines, etc. Educate retailers on product features, pricing, and benefits. Achieve daily/weekly/monthly targets of installations or sales. Build and maintain relationships with shop owners and local businesses. Gather feedback and report market insights to the sales team. Ensure branding and visibility at partner stores. Timely submission of daily reports and updates via mobile apps or CRM tools. Requirements: Minimum qualification: 10th / 12th pass or graduate in any stream. Must own a smartphone and preferably a two-wheeler. Good communication and interpersonal skills. Basic knowledge of digital payments or consumer goods is a plus. Willingness to travel extensively within assigned areas. Perks & Benefits: Incentives based on performance. Allowances for travel and mobile (as applicable). On-the-job training and development. Career growth opportunities in sales or team leadership.
About Job: We are seeking a detail-orientated technician to support our hardware products throughout their lifecycle. This role involves hands-on work with electronic components, including soldering, flashing devices, basic debugging, and refurbishment. You will also assist with setting up hardware in the office, configuring devices under test, and managing server setups. Key Responsibilities: Soldering & Assembly: Perform precise soldering tasks on printed circuit boards (PCBs) and electronic components to assemble or repair devices. Should have hands on experience in soldering QFN, Flashing Devices: Operate computer systems to flash firmware or software onto devices as part of routine maintenance or product updates. Basic Debugging & Refurbishment: Conduct basic debugging to diagnose and resolve issues in devices. Refurbish and repair equipment to ensure they meet operational standards. Hardware Setup: Assist in setting up hardware in the office and test environments, including configuring devices under test and server setups. Maintenance & Documentation: Perform routine maintenance and inspections of equipment. Document service activities, maintenance logs, and repair reports to ensure traceability and adherence to standards. Inventory & Safety: Manage and track tools, spare parts, and equipment. Adhere to safety protocols and operational procedures at all times. Required Qualifications: High school diploma or equivalent; technical certifications or vocational training preferred. Proven hands-on experience with soldering, flashing devices, and performing basic debugging. Familiarity with electronic components and the ability to read technical schematics and manuals. Basic computer operation skills related to device flashing and firmware updates. Strong attention to detail and effective problem-solving skills.
As a Customer Support Associate at Tohands, you will be at the forefront of engaging with potential and existing customers, playing a key role in promoting our products, converting leads into sales, and ensuring a smooth onboarding experience. This role is ideal for individuals who are energetic, persuasive, and passionate about delivering value-driven conversations over the phone. Note: All leads will be provided by the company. Key Responsibilities Lead Conversion & Sales: Call prospective customers from the provided lead list, explain product features, and convert them into buyers. Customer Interaction: Handle inbound and outbound calls, WhatsApp chats, and emails in a professional and engaging manner. Product Presentation: Clearly communicate the benefits of Tohands’ products (like the Smart Calculator), handle objections, and close sales. Onboarding Assistance: Guide new customers through the onboarding process, ensuring they understand how to use the product effectively. Order Support: Assist with order placement, tracking, payment-related issues, and returns or exchanges. Follow-ups: Conduct timely follow-up calls to maximize conversion and build customer relationships. Feedback Collection: Capture customer feedback to improve products and services, and share insights with internal teams. CRM Management: Maintain accurate and up-to-date records of customer interactions, sales status, and service feedback in the CRM system. Cross-Team Coordination: Liaise with the logistics, marketing, and support teams to ensure seamless customer experience. Compliance: Follow Tohands’ internal protocols and uphold brand integrity in every customer interaction. Qualifications & Requirements Experience: 0–1 years in tele sales, customer service, or a similar role; freshers with strong communication skills are welcome. Education: Bachelor's degree in any discipline (Commerce, Arts, Science, etc.). Location: Bangalore-based candidates are preferred, as this is a full-time, in-office role. Skills Required Excellent spoken and written English communication skills (fluency in Hindi/Kannada is a plus). Confidence in speaking over the phone and persuasive selling techniques. Customer-first attitude with patience, empathy, and professionalism. Basic understanding of CRM tools and support systems (training will be provided if needed). Strong organizational skills and attention to detail. Self-motivated, target-driven, and results-oriented.
As a Customer Support Associate at Tohands, you will be at the forefront of engaging with potential and existing customers, playing a key role in promoting our products, converting leads into sales, and ensuring a smooth onboarding experience. This role is ideal for individuals who are energetic, persuasive, and passionate about delivering value-driven conversations over the phone. Note: All leads will be provided by the company. Key Responsibilities Lead Conversion & Sales: Call prospective customers from the provided lead list, explain product features, and convert them into buyers. Customer Interaction: Handle inbound and outbound calls, WhatsApp chats, and emails in a professional and engaging manner. Product Presentation: Clearly communicate the benefits of Tohands’ products (like the Smart Calculator), handle objections, and close sales. Onboarding Assistance: Guide new customers through the onboarding process, ensuring they understand how to use the product effectively. Order Support: Assist with order placement, tracking, payment-related issues, and returns or exchanges. Follow-ups: Conduct timely follow-up calls to maximize conversion and build customer relationships. Feedback Collection: Capture customer feedback to improve products and services, and share insights with internal teams. CRM Management: Maintain accurate and up-to-date records of customer interactions, sales status, and service feedback in the CRM system. Cross-Team Coordination: Liaise with the logistics, marketing, and support teams to ensure seamless customer experience. Compliance: Follow Tohands’ internal protocols and uphold brand integrity in every customer interaction. Qualifications & Requirements Experience: 0–1 years in tele sales, customer service, or a similar role; freshers with strong communication skills are welcome. Education: Bachelor's degree in any discipline (Commerce, Arts, Science, etc.). Location: Bangalore-based candidates are preferred, as this is a full-time, in-office role. Skills Required Excellent spoken and written English communication skills (fluency in Hindi/Kannada is a plus). Confidence in speaking over the phone and persuasive selling techniques. Customer-first attitude with patience, empathy, and professionalism. Basic understanding of CRM tools and support systems (training will be provided if needed). Strong organizational skills and attention to detail. Self-motivated, target-driven, and results-oriented.
Job description As a Telesales Executive at Tohands, you will be at the forefront of engaging with potential and existing customers, playing a key role in promoting our products, converting leads into sales, and ensuring a smooth onboarding experience. This role is ideal for individuals who are energetic, persuasive, and passionate about delivering value-driven conversations over the phone. Note: All leads will be provided by the company. Key Responsibilities Lead Conversion & Sales: Call prospective customers from the provided lead list, explain product features, and convert them into buyers. Customer Interaction: Handle inbound and outbound calls, WhatsApp chats, and emails in a professional and engaging manner. Product Presentation: Clearly communicate the benefits of Tohands products (like the Smart Calculator), handle objections, and close sales. Onboarding Assistance: Guide new customers through the onboarding process, ensuring they understand how to use the product effectively. Order Support: Assist with order placement, tracking, payment-related issues, and returns or exchanges. Follow-ups: Conduct timely follow-up calls to maximize conversion and build customer relationships. Feedback Collection: Capture customer feedback to improve products and services, and share insights with internal teams. CRM Management: Maintain accurate and up-to-date records of customer interactions, sales status, and service feedback in the CRM system. Cross-Team Coordination: Liaise with the logistics, marketing, and support teams to ensure seamless customer experience. Compliance: Follow Tohands’ internal protocols and uphold brand integrity in every customer interaction. Qualifications & Requirements Experience: 0–2 years in telesales, customer service, or a similar role; freshers with strong communication skills are welcome. Education: Bachelor's degree in any discipline (Commerce, Arts, Science, etc.). Location: Bangalore-based candidates are preferred, as this is a full-time, in-office role. Skills Required Excellent spoken and written English communication skills (fluency in Hindi/Kannada is a plus). Confidence in speaking over the phone and persuasive selling techniques. Customer-first attitude with patience, empathy, and professionalism. Basic understanding of CRM tools and support systems (training will be provided if needed). Strong organizational skills and attention to detail. Self-motivated, target-driven, and results-oriented.
As a Telecaller at Tohands, you will be responsible for reaching out to potential customers, introducing them to our Smart Calculator, and driving product awareness and adoption. You will play a crucial role in building strong first impressions, generating leads, and supporting the sales pipeline. Key Responsibilities Outbound Calling: Contact potential and existing customers to explain product features and benefits. Lead Generation: Create interest, qualify prospects, and pass leads to the sales team for further engagement. Customer Engagement: Answer incoming queries over calls/WhatsApp regarding products, pricing, or demonstrations. Follow-ups: Maintain regular follow-ups with interested prospects to convert inquiries into sales. Data Management: Update and maintain accurate records of calls, leads, and customer interactions in CRM. Feedback Collection: Capture customer feedback and share insights with the team for product/service improvements. Target Achievement: Meet daily/weekly/monthly calling and conversion targets. Qualifications & Requirements Experience: 0–3 years of experience as a Telecaller, Customer Care Executive, or similar role. Freshers with strong communication skills are welcome. Education: Minimum 12th pass; graduates preferred. Location: Bangalore (Full-time, in-office role). Skills Required Strong verbal communication skills in English, Hindi, and Kannada (other South Indian languages are a plus). Confidence in making outbound calls and engaging customers. Persuasive and positive attitude with the ability to handle objections. Basic computer knowledge (MS Office, CRM tools – training provided). Good listening skills, patience, and customer-oriented approach.
Education: Degree/Diploma in Electronics or related field. Work Experience: Minimum 1.5 years in electronics, QC, or related roles. Languages: Proficiency in English and Hindi (additional languages are an advantage). Role Overview: We are seeking a candidate with a strong educational background in electronics to support our team across development, manufacturing, in-house quality control (QC), and backward-flow device management. This role requires close collaboration between electronics and firmware, as these domains must work hand in hand to enhance device scalability. The candidate will be responsible for analyzing, troubleshooting, and ensuring the reliability of devices at various stages. Key Responsibilities: Ensure electronics quality across development, manufacturing, and production stages. Conduct and manage in-house QC checks related to electronics. Support in firmware–hardware integration and understanding interdependencies. Troubleshoot device issues by analyzing both electronics and firmware aspects. Document findings and report issues to the respective teams for timely resolution. Manage rework devices (customer returns, reverse shipments, and refurbishment). Take ownership of all electronics-related stages in the assembly and rework lines. Identify, report, and help resolve reliability issues in devices. Create quality improvement processes and develop frameworks to ensure reliable outcomes at all stages. Required Skills & Competencies: Strong understanding of electronics fundamentals and PCB-level processes. Understanding firmware logic flows and integrations. Proven troubleshooting ability across electronics and firmware. Good documentation and issue-reporting skills. Experience in QC and electronics quality checks within an assembly line (preferred). Analytical approach to identifying and resolving reliability concerns in returned/refurbished devices. Ability to work collaboratively with cross-functional teams. Problem-solving mindset with attention to quality and reliability
As a Telecaller at Tohands, you will be responsible for reaching out to potential customers, introducing them to our Smart Calculator, and driving product awareness and adoption. You will play a crucial role in building strong first impressions, generating leads, and supporting the sales pipeline. Key Responsibilities Outbound Calling: Contact potential and existing customers to explain product features and benefits. Lead Generation: Create interest, qualify prospects, and pass leads to the sales team for further engagement. Customer Engagement: Answer incoming queries over calls/WhatsApp regarding products, pricing, or demonstrations. Follow-ups: Maintain regular follow-ups with interested prospects to convert inquiries into sales. Data Management: Update and maintain accurate records of calls, leads, and customer interactions in CRM. Feedback Collection: Capture customer feedback and share insights with the team for product/service improvements. Target Achievement: Meet daily/weekly/monthly calling and conversion targets. Qualifications & Requirements Experience: 0–3 years of experience as a Telecaller, Customer Care Executive, or similar role. Freshers with strong communication skills are welcome. Education: Minimum 12th pass; graduates preferred. Location: Bangalore (Full-time, in-office role). Skills Required Strong verbal communication skills in English, Hindi, (other South Indian languages are a plus). Confidence in making outbound calls and engaging customers. Persuasive and positive attitude with the ability to handle objections. Basic computer knowledge (MS Office, CRM tools – training provided). Good listening skills, patience, and customer-oriented approach.
We’re looking for a dynamic and resourceful HR Recruiter to drive high-volume, frontline hiring across our Sales, Business Development, and Blue-Collar roles. This role is perfect for someone who thrives in fast-paced environments, understands on-ground hiring dynamics, and can build large teams quickly using both traditional and modern recruitment channels. You’ll play a key role in scaling our workforce—bringing in the people who take our devices to the market, connect with retailers, and drive adoption at the grassroots level. Roles and Responsibilities: Own end-to-end recruitment for field, sales, and blue-collar roles across regions. Drive bulk and frontline hiring through job fairs, local consultants, community networks, and on-ground drives. Build and manage a continuous talent pipeline using both offline and non-digital sourcing methods. Partner with business teams to understand manpower requirements and close positions within tight timelines. Screen, interview, and coordinate onboarding for shortlisted candidates. Maintain accurate hiring dashboards, MIS reports, and candidate databases. Manage and evaluate local manpower vendors and recruitment agencies. Ensure a positive and consistent candidate experience throughout the process. Qualifications: Bachelor’s degree in HR, Business, or related field. 1–3 years of experience in volume hiring / blue-collar or field recruitment. Strong local and regional network for on-ground hiring. Proven ability to handle large-scale, multi-location hiring independently. Excellent communication, stakeholder management, and coordination skills. Skills Required: Deep understanding of field and frontline recruitment methods. Experience in bulk / mass hiring for roles like Field Sales, BD Executives, and Operations Staff. Vendor management and negotiation skills. Strong organizational and time management abilities. Why Join Us? Directly shape the on-ground growth engine of a fast-scaling startup. Exposure to multi-region, high-impact hiring across diverse roles. Fast-paced, ownership-driven environment with room to experiment. Work with a passionate, mission-driven team that’s redefining retail tech in India.
We are looking for a detail-oriented and customer-focused Customer Success & Onboarding Executive with experience in fintech, financial services, or payment support operations. The ideal candidate will handle end-to-end onboarding, verify financial documents, manage payment processes, and provide timely support to customers and internal teams. This role requires strong communication skills, process ownership, and the ability to work in a fast-paced, compliance-driven environment. Key Responsibilities Guide new customers through the onboarding process and ensure smooth adoption of the platform. Coordinate with internal teams to resolve onboarding issues or pending documentation. Ensure onboarding SLAs are met and maintain high customer satisfaction. Monitor and manage payment transactions, settlements, and payouts. Troubleshoot failed, delayed, or disputed payments and coordinate resolution with finance or banking partners. Support reconciliation activities and ensure payment accuracy. Provide clear communication to customers regarding payment status or issues. Handle customer queries related to onboarding, payments, settlements, delays, or documentation. Generate daily/weekly onboarding and payment reports for internal stakeholders. Identify recurring issues and suggest process improvements. Work closely with the finance, product, and operations teams to ensure seamless customer experience. Key Skills Required 1–3 years of experience in fintech, financial services, payments, banking operations, or support roles. Strong understanding of KYC, payments, settlements, and financial verification processes. Ability to manage customers professionally and empathetically. Attention to detail and strong problem-solving abilities. Comfortable working in fast-paced and process-driven environments. Proficiency in tools like CRM systems, spreadsheets, ticketing tools (Freshdesk/Zendesk), and basic Excel. Preferred Qualifications Bachelor’s degree in Finance, Commerce, Business Administration, or related fields. Experience with UPI, payment gateways, reconciliation, settlements, or merchant onboarding. Exposure to customer support in fintech companies is a strong advantage.
As a Customer Success at Tohands, you will serve as the frontline of our customer experience. Your responsibilities will include managing inbound calls, resolving queries efficiently, and assisting with seamless onboarding. Your role plays a vital part in ensuring customer satisfaction and delivering a consistently high standard of support. 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 Handling Customer Inquiries: Respond promptly and professionally to customer queries via phone, email, WhatsApp, and chat support. Assisting with Orders and Transactions: Help customers with order tracking, product information, payments, and returns or exchanges. Resolving Customer Complaints: Address customer issues effectively, providing appropriate solutions in line with company policies. Coordinating with Internal Teams: Work closely with logistics, sales, and marketing departments to resolve customer issues efficiently. Maintaining Customer Records: Keep accurate records of customer interactions and feedback to inform service improvements. Assisting in Onboarding: Guide new customers through the onboarding process, ensuring they understand how to use Tohands' products and services effectively. Providing Product Support: Offer detailed information about Tohands' products, such as the Smart Calculator, and assist customers with any technical issues or questions. Collecting Customer Feedback: Gather and report customer feedback to help improve products and services. Ensuring Compliance with Policies: Adhere to company policies and procedures while delivering exceptional customer service. Educational Qualifications & RequirementsExperience: 0–3 year/s of experience in a customer support role, preferably in the tech or consumer electronics industry. Freshers with excellent communication skills are welcome to apply. Education: Bachelor’s degree in any discipline (Commerce, Arts, Science, or related fields). Location Preference: Candidates currently residing in Bangalore will be preferred, as this is a full-time in-office role. Skills Required: Strong verbal and written communication skills in English (additional languages like Hindi/Kannada are a plus). Ability to handle customer queries with patience, empathy, and professionalism. Basic understanding of CRM tools and support ticket systems (training will be provided if needed). Problem-solving mindset and attention to detail. Time management and ability to multitask in a fast-paced environment. Preferred Languages:- English,hindi kannada and any other southindian languages is a plus
Key Responsibilities Call inbound and outbound leads to pitch Tohands’ hardware products Understand customer needs (kirana stores, small retailers, merchants) and recommend the right product Clearly explain pricing, features, usage, and basic troubleshooting Close sales over calls and follow up consistently to convert warm leads Maintain accurate lead and sales updates in CRM/tools Coordinate with onboarding, logistics, and support teams post-sale Meet and exceed daily/weekly/monthly sales targets What We’re Looking For 1–3 years of experience in telesales, inside sales, or telecalling Prior experience selling hardware, devices, fintech, SaaS, or merchant-focused products is a strong plus Comfortable speaking to customers in English + Hindi/Regional language Strong persuasion, objection-handling, and follow-up skills Target-driven mindset with basic discipline around reporting and CRM updates Comfortable working in a fast-paced startup environment What Will Make You Stand Out Experience selling POS machines, smart devices, fintech products, or subscriptions Proven record of meeting or exceeding sales targets Ability to explain technical products in simple, non-salesy language What You’ll Get Fixed salary + performance-based incentives Opportunity to work in a Shark Tank–backed hardware startup Exposure to real customers and real market problems Clear growth path as the sales team scales