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Telecaller

0 - 31 years

0 Lacs

Hyderabad

Posted:1 month ago| Platform: Apna logo

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Skills Required

escalation portfolio support negotiation dra certification

Work Mode

Remote

Job Type

Full Time

Job Description

Daily action of 100 outgoing call to debtors for negotiating repayment arrangements.  Contribute to the achievement of the team target set by respective clients.  To achieve 100% non-complaint to be in line with organization goal.  To ensure daily follow up of PTP and escalation of all assigned cases.  To participate and feedback constantly in process improvement that could increase collection figures of assigned portfolio.  Liaise with the Operations Support staff on urgent portfolio matters.  Maintains close relationship with other officers of the Portfolio to enhance collection. Requirements:  At least Diploma / Graduate from relevant field  Financial industry background is must.  Able to speak persuasively and listen critically.  Negotiation skills will be an extra requirement.  Ability to inspire and motivate other.  DRA certification is required.  Candidates must be proficient in at least two of the following regional languages: Tamil, Hindi, Telugu, Marathi, Bengali, Malayalam, or Odia (Oriya)etc.

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