Telecaller For IVF & Hospital

1 - 2 years

2 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


Key Responsibilities:

  • Make outbound calls to prospective patients interested in infertility / IVF treatments
  • Handle incoming leads generated through marketing campaigns, social media, referrals, or walk-ins
  • Explain IVF services, treatment options, process flow, and consultation steps
  • Schedule and confirm appointments with doctors and counselors
  • Maintain accurate records of calls, leads, conversions, and daily call logs
  • Follow up with prospective patients and nurture leads until conversion
  • Handle patient queries with empathy, patience, and medical confidentiality
  • Work closely with the marketing and IVF counseling team for lead optimization
  • Meet monthly lead conversion & target goals
  • Provide daily and weekly MIS reporting to the reporting authority

Key Competencies:

  • Empathy & patient handling
  • Active listening
  • Lead conversion focus
  • Professional telephone etiquette
  • Emotional sensitivity
  • Confidentiality & discretion

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Neelkanth Hospital logo
Neelkanth Hospital

Healthcare

Mumbai

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