Tele Sales Team Leader

About Us:

Paisa Bazaar, part of Policy Bazaar Group, is India’s largest digital consumer credit marketplace. We help customers choose from a wide range of personal loans, business loans, and credit products, offering transparent, quick, and seamless financial solutions.

Role Overview:

Tele Sales Team Lead

Key Responsibilities:

• Lead, manage, and motivate a team of tele sales associates to achieve sales and productivity targets.
• Monitor and track team performance on key sales metrics (connect rate, login hours, talk time, conversions, AHT, etc..
• Work with

  dialler systems, CRM tools, and sales dashboards

  to optimise call flow and lead utilization.
• Ensure adherence to sales processes, compliance guidelines, and customer experience standards.
• Conduct regular team huddles, performance reviews, and provide coaching/training as required.
• Drive daily/weekly sales targets and ensure achievement of business objectives for the Mysuru Location.
• Provide reports and insights to the Tele Sales Manager for business reviews.

Requirements:

• Experience:

  Minimum

  2–3 years

  of experience in tele sales/call centre

  in a team handling role

  .
• Strong knowledge of

  tele-sales metrics, dialler operations, and CRM platforms

  .
• Proven track record of achieving and driving sales targets in loan/financial product sales preferred.
• Excellent communication skills.

• Mandatory:

  Proficiency in

  Kannada (regional language)

  .
• Strong people management, coaching, and motivational skills.
• Willingness to work in a

  6-day work environment (including Saturday & Sunday)

  .

What We Offer:

• Opportunity to work with India’s leading financial marketplace.
• Fast-track career growth with leadership exposure.
• Attractive salary with performance-based incentives.

Krishanswarnkar@policybazaar.com