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Home
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Nivara Home Finance
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Tele Sales Manager

Tele Sales Manager

Nivara Home Finance

4 - 8 years

|

4 - 6 Lacs

Posted:6 days ago| Platform:

Apply

Skills Required

team handling inbound sales upselling cross selling telesales telemarketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Key Responsibilities

Team Management
Lead, coach, and motivate a team of inbound sales executives.
Track daily performance metrics such as call handling, lead conversion, and TATs.
Conduct regular training and performance reviews.
Sales & Conversion
Drive sales from inbound leads generated through calls, walk-ins, digital platforms, and referral sources.
Ensure timely follow-ups and efficient closure of leads.
Optimize processes for higher conversion ratios and ensure target achievement
Process Adherence & Customer Experience
Ensure adherence to compliance, documentation, and regulatory requirements.
Monitor and enhance customer experience at all stages of the sales process.
Handle customer escalations and ensure timely resolution.
Collaboration & Reporting
Coordinate with credit, operations, and legal teams to ensure smooth loan processing.
Share regular reports with senior management on sales performance and pipeline.

Provide feedback to marketing and product teams for lead quality improvement.

Preferred candidate profile

Strong knowledge of home loans / mortgage loan products
Excellent communication and interpersonal skills
Proven leadership and team management abilities
Analytical mindset with a data-driven approach
Customer-oriented with a focus on service quality
Familiarity with CRM tools and loan management systems

More Jobs at Nivara Home Finance

Tele Sales Manager

bengaluru

INR 4 - 6 Lacs

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Nivara Home Finance

Financial Services / Home Loans

Mumbai

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