0 years

2 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Telecalling jobs involve direct customer interaction via phone, focusing on sales, customer support, and lead generation. Here's a detailed overview:

*Key Responsibilities*

- *Making Outbound Calls*: Contacting potential and existing customers to promote products or services

- *Handling Inbound Calls*: Responding to customer inquiries and resolving issues

- *Lead Generation*: Identifying and nurturing potential customers

- *Sales and Upselling*: Selling products or services directly to customers

- *Customer Support*: Providing assistance and resolving customer complaints

- *Data Entry and Record Keeping*: Maintaining accurate call records and updating CRM systems

*Essential Skills*

- *Excellent Communication*: Clearly conveying product information and resolving customer issues

- *Sales and Negotiation*: Convincing customers and closing deals

- *Problem-Solving*: Resolving customer complaints and issues efficiently

- *Technical Skills*: Proficiency in telecalling software and CRM systems

- *Resilience and Patience*: Handling rejection and difficult customers professionally

*Types of Telecaller Jobs*

- *Inbound Telecaller*: Handling incoming customer calls

- *Outbound Telecaller*: Making outbound calls to promote products or services

- *Telesales*: Focusing on direct sales and meeting sales targets

- *Work-from-Home Telecaller*: Flexible work arrangements with similar responsibilities

*Career Advancement Opportunities*

- *Team Leader or Supervisor*: Leading a team of telecallers and evaluating performance

- *Sales Manager*: Managing sales teams and developing sales strategies

- *Customer Service Manager*: Overseeing customer support and assistance

- *Business Development Roles*: Focusing on customer acquisition, alliances, and strategic growth ¹

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 6 months

Pay: ₹17,600.00 - ₹24,200.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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