Posted:2 weeks ago|
Platform:
On-site
Full Time
Telecalling jobs involve direct customer interaction via phone, focusing on sales, customer support, and lead generation. Here's a detailed overview:
*Key Responsibilities*
- *Making Outbound Calls*: Contacting potential and existing customers to promote products or services
- *Handling Inbound Calls*: Responding to customer inquiries and resolving issues
- *Lead Generation*: Identifying and nurturing potential customers
- *Sales and Upselling*: Selling products or services directly to customers
- *Customer Support*: Providing assistance and resolving customer complaints
- *Data Entry and Record Keeping*: Maintaining accurate call records and updating CRM systems
*Essential Skills*
- *Excellent Communication*: Clearly conveying product information and resolving customer issues
- *Sales and Negotiation*: Convincing customers and closing deals
- *Problem-Solving*: Resolving customer complaints and issues efficiently
- *Technical Skills*: Proficiency in telecalling software and CRM systems
- *Resilience and Patience*: Handling rejection and difficult customers professionally
*Types of Telecaller Jobs*
- *Inbound Telecaller*: Handling incoming customer calls
- *Outbound Telecaller*: Making outbound calls to promote products or services
- *Telesales*: Focusing on direct sales and meeting sales targets
- *Work-from-Home Telecaller*: Flexible work arrangements with similar responsibilities
*Career Advancement Opportunities*
- *Team Leader or Supervisor*: Leading a team of telecallers and evaluating performance
- *Sales Manager*: Managing sales teams and developing sales strategies
- *Customer Service Manager*: Overseeing customer support and assistance
- *Business Development Roles*: Focusing on customer acquisition, alliances, and strategic growth ¹
Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 6 months
Pay: ₹17,600.00 - ₹24,200.00 per month
Benefits:
Work Location: In person
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