Tele caller Specialist

Location: Gurgaon, Haryana

Department: Human Resources / Talent Acquisition

Experience Required: 0–3 years (Freshers can also apply)

• Make outbound calls to potential candidates to inform them about job openings and opportunities.
• Screen and shortlist candidates based on requirements shared by hiring managers.
• Schedule and coordinate interviews with shortlisted candidates.
• Maintain and update candidate databases (Excel sheets or ATS).
• Follow up with candidates regularly to ensure a smooth recruitment process.
• Provide accurate information about the company and job roles to candidates.
• Support the Talent Acquisition team in various recruitment initiatives and hiring drives.

Company Description

Renaissance Healthcare & Living Spaces Group, a wholly-owned group of Renaissance Group Limited, is a leading Indian healthcare business services provider with a focus on workforce management and operating asset management in living spaces. The company offers Recruitment Process Outsourcing (RPO) services for healthcare, particularly handling payroll for nurses at corporate hospitals. Renaissance Healthcare & Living Spaces Group aims to provide job opportunities for nurses and offer comfortable living spaces and hospitality in nurse hostels, allowing customers to live inspired lives away from home.

Role Description

This is a full-time on-site Telecaller Specialist role located in Gurugram at Renaissance Healthcare & Living Spaces Group. The Telecaller Specialist will be responsible for making outbound calls to potential clients, providing information about the services offered, and following up on leads to schedule appointments for the sales team. The role requires excellent communication skills and the ability to engage effectively with prospects over the phone.

Qualifications

• Excellent communication and interpersonal skills
• Strong sales and negotiation skills
• Ability to work in a fast-paced environment
• Experience in telemarketing or customer service roles
• Proficiency in CRM software and Microsoft Office Suite
• Experience in the healthcare industry is a plus
• Bachelor's degree in Business Administration or related field