Tele caller

Sparrow Smart Solutions Pvt. Ltd.

0 years

0 Lacs

Bhubaneswar Odisha India

Posted:1 day ago| Platform:

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Skills Required

automation management android service scheduling communication crm multitasking marketing

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Sparrow Smart Solutions is an EdTech start-up dedicated to enhancing automation and effective management of administrative, academic, and financial activities for educational institutions. Our flagship product, "Sparrow Campus," is a comprehensive and affordable institute management system accessible via web, Android, and iOS platforms, designed for admins, teachers, students, and parents.

Role Description

This is a full-time on-site role for a Telecaller at Sparrow Smart Solutions Pvt. Ltd. located in Bhubaneswar. The Telecaller will be responsible for making outbound calls to potential clients, following up on leads, and explaining our products and services. The role includes maintaining customer databases, providing information in response to inquiries, and ensuring excellent customer service. The Telecaller will also be responsible for scheduling appointments, and supporting the sales team with their tasks.

Qualifications

Excellent communication and interpersonal skills
Proficiency in English and local language
Basic knowledge of CRM tools and MS Office
Ability to handle customer queries and provide accurate information
Experience in telecalling or customer service is an advantage
Strong problem-solving and multitasking abilities
High school diploma or equivalent; a bachelor’s degree in communications, marketing, or a related field is a plus

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Tele caller