Tele caller

Crystalshine

0 years

0 Lacs

mumbai maharashtra india

Posted:2 days ago| Platform: Foundit logo

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Skills Required

fluency in english crm software basic computer skills

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time on-site role for a Telecaller, based in Mumbai. The Telecaller will be responsible for making outbound calls to potential customers, providing them with information about products or services, answering inquiries, addressing customer concerns, and resolving issues to ensure customer satisfaction. The role also involves maintaining accurate records of customer interactions and tracking call outcomes.

Qualifications

Excellent Communication and Interpersonal skills
Persuasion, Negotiation, and Problem-solving abilities
Customer Service and Active Listening capabilities
Basic Computer Skills and Familiarity with CRM software
Fluency in English, Hindi, and other regional languages can be an advantage
Ability to handle rejection and maintain a positive attitude
Prior experience in telecalling or customer service is beneficial but not mandatory
High school diploma or equivalent; additional certifications are a plus

More Jobs at Crystalshine

Tele caller

mumbai, maharashtra, india

Experience: Not specified

Salary: Not disclosed

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Tele caller