Tele caller

Company Description

CT Group of Institutions is a leading educational organization committed to excellence in education and personal growth. With a wide range of institutions from preschools to postgraduate institutes, it offers state-of-the-art facilities including Wi-Fi-enabled campuses, advanced libraries, and modern laboratories. The group provides undergraduate and postgraduate programs in fields such as Engineering, Architecture, Management, Pharmacy, IT, Hospitality, Fashion Designing, Commerce, and Education. With experienced professionals and a nurturing academic environment, CT Group of Institutions delivers globally competitive education.

Role Description

This is a full-time on-site Tele Caller role based in Jalandhar. The Tele Caller will handle day-to-day tasks such as making outbound calls to prospective students, providing program details, addressing inquiries, and explaining admission processes. Additional responsibilities include maintaining accurate records of conversations, following up on leads, and actively supporting enrollment objectives.

Qualifications

• Strong communication, interpersonal, and customer service skills
• Ability to handle inquiries, explain programs, and provide accurate information
• Proficiency in maintaining accurate records and following up on leads
• Familiarity with using basic telecommunication tools and working efficiently in a team
• Knowledge of the education sector or prior experience in a similar role is considered a plus
• Minimum qualification of a high school diploma; a bachelor's degree is preferred