0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Location: On-site Darus Suroor, Dickenson Road, near Hasanath College, Halasuru, Hanumanthappa Layout, Sivanchetti Gardens, Bengaluru, Karnataka 560042 Job Type: Full-Time Company Overview YardHealth is a healthcare technology division focused on enhancing patient engagement and telemedicine accessibility. We aim to simplify healthcare communication through digital platforms, streamline virtual consultation processes, and improve the overall patient experience. Our mission is to bring efficiency, empathy, and innovation to healthcare delivery through modern tools and personalized service. Role Overview We are looking for a dedicated TeleHealth Caller to join our healthcare communication team. This role is essential for ensuring seamless interaction between patients and healthcare providers. The TeleHealth Caller will manage appointment scheduling, answer patient inquiries, and coordinate telehealth services efficiently and compassionately. Key Responsibilities Contact patients via phone or digital platforms to schedule, confirm, and follow up on appointments Provide information and guidance about telehealth services and how to access them Respond to patient questions related to medical appointments and virtual consultations Maintain accurate and up-to-date patient records in internal systems Collaborate with doctors, clinics, and support teams to ensure smooth service delivery Maintain professionalism, empathy, and patient confidentiality at all times Adhere to internal protocols and healthcare compliance standards Required Qualifications Strong verbal and written communication skills Proficiency in telecommunication tools and digital platforms High attention to detail and strong organizational skills Empathetic and patient-focused approach to service Ability to work both independently and within a team Basic understanding of telehealth services and healthcare workflows Bachelor&aposs degree in a relevant field or equivalent experience Prior experience in customer service or a healthcare setting is a plus Benefits Competitive salary and performance incentives Opportunities for career growth in the health tech industry Training and professional development support Collaborative and inclusive work environment Show more Show less

Posted 2 days ago

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