You will be responsible for identifying potential customers and generating leads through various channels, such as phone calls, emails, and online research. Additionally, you will participate in customer outreach efforts, including making cold calls, sending emails, and providing product demonstrations. It will be your duty to maintain and update accurate records in the Customer Relationship Management (CRM) system. You will also be expected to participate in training and development activities to enhance sales skills. Sparrow Smart Solutions is an EdTech start-up that is focused on improving automation and effective management of Administrative, Academic, and Financial activities and operations of Schools, Colleges, and Educational Institutions. Our flagship product, "Sparrow Campus," is an efficient, powerful, and affordable Institute management system available on the web, android, and iOS platforms for Admins, Teachers, Students, and Parents.,
Company Description Sparrow Smart Solutions is an EdTech start-up dedicated to enhancing automation and effective management of administrative, academic, and financial activities for educational institutions. Our flagship product, "Sparrow Campus," is a comprehensive and affordable institute management system accessible via web, Android, and iOS platforms, designed for admins, teachers, students, and parents. Role Description This is a full-time on-site role for a Telecaller at Sparrow Smart Solutions Pvt. Ltd. located in Bhubaneswar. The Telecaller will be responsible for making outbound calls to potential clients, following up on leads, and explaining our products and services. The role includes maintaining customer databases, providing information in response to inquiries, and ensuring excellent customer service. The Telecaller will also be responsible for scheduling appointments, and supporting the sales team with their tasks. Qualifications Excellent communication and interpersonal skills Proficiency in English and local language Basic knowledge of CRM tools and MS Office Ability to handle customer queries and provide accurate information Experience in telecalling or customer service is an advantage Strong problem-solving and multitasking abilities High school diploma or equivalent; a bachelor’s degree in communications, marketing, or a related field is a plus
As an intern at Sparrow Smart Solutions, you will be responsible for identifying potential customers and generating leads through various channels such as phone calls, emails, and online research. You will actively participate in customer outreach efforts, which include making cold calls, sending emails, and providing product demonstrations. It will also be part of your role to maintain and update accurate records in the Customer Relationship Management (CRM) system. Additionally, you will engage in training and development activities to enhance your sales skills. Sparrow Smart Solutions is an EdTech start-up dedicated to improving automation and effective management of Administrative, Academic, and Financial activities and operations in Schools, Colleges, and Educational Institutions. Our flagship product, "Sparrow Campus," is a robust and affordable Institute management system accessible on the web, android, and iOS platforms for Admins, Teachers, Students, and Parents. Join us in our mission to revolutionize educational management!,