Tele caller

Job Description

Company Description MoneyGuard is a tech-driven partner specializing in debt recovery solutions. We leverage technology to connect you with the ideal debt recovery agency, handling both local and nationwide issues. Our platform streamlines communication between businesses, recovery agencies, and legal professionals, offering seamless case management and strategic consultation. We focus on ethical and legal debt recovery, maximizing your chances of reclaiming funds while minimizing losses. Partner with MoneyGuard to free up your resources and focus on the growth of your business. Role Description This is a full-time, on-site role for a Tele Caller, located in Surat. The Tele Caller will be responsible for making outbound calls to potential and existing customers, managing inbound queries, informing customers about our services, and gathering relevant information. The role also involves maintaining thorough documentation of all interactions and following up on outstanding issues to ensure customer satisfaction. Qualifications Excellent verbal communication and interpersonal skills Ability to handle customer queries and provide appropriate solutions Experience with tele calling or telemarketing Proficiency in using CRM systems and basic computer skills Strong organizational and time management skills Ability to work independently and in a team environment Previous experience in debt recovery or financial services is a plus High school diploma or equivalent; additional qualifications in customer service or related fields are advantageous Location- Ghod dod Road, Surat Timing- 10:00-7:00 Show more Show less