Tele caller

Core responsibilities

• Outbound calls: Make calls to potential and existing customers to promote products, services, or special offers.
• Inbound calls: Handle incoming calls from customers to address inquiries and concerns.
• Lead generation: Identify and nurture sales leads for follow-up by the sales team.
• Information provision: Explain product features, benefits, and pricing to potential customers.
• Record keeping: Maintain accurate and detailed records of all calls, customer interactions, and sales activities in a database or CRM system.
• Customer support: Resolve customer complaints and provide support in a professional manner.
• Target achievement: Meet or exceed daily, weekly, or monthly targets for calls, sales, or customer engagement.

Required skills and qualifications

• Communication: Excellent verbal communication, interpersonal, and active listening skills are essential.
• Persuasion: Strong persuasive and negotiation skills to influence customer decisions.
• Resilience: The ability to handle rejection and work effectively under pressure.
• Organization: Good time management and multitasking abilities to handle a high volume of calls.
• Computer proficiency: Basic computer skills for data entry and familiarity with CRM software are often required.
• Education: A high school diploma is typically the minimum requirement, though a degree in sales or marketing can be beneficial.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person