Tele caller

Job Description

Company Description Lens Caravan is an innovative eyewear brand dedicated to revolutionizing vision care. Committed to supporting ophthalmologists, Lens Caravan offers cutting-edge lens technologies for enhanced vision and unparalleled comfort. Using state-of-the-art digital technology, their lenses reduce eye strain from prolonged screen use and filter blue light to protect ocular health. The advanced anti-glare coating eliminates reflections and enhances contrast, particularly useful during night driving and low-light conditions. Role Description This is a full-time on-site role as a Tele Caller located in Delhi, India. The Tele Caller will be responsible for handling inbound and outbound calls, addressing customer inquiries, providing information about Lens Caravan products, and maintaining customer records. Additionally, the Tele Caller will assist with sales, resolve customer complaints, and follow up on leads to ensure customer satisfaction. Salary Band 15000/- to 25000/- per month Job Location: Gurgaon Qualifications Excellent verbal communication and interpersonal skills Customer service and problem-solving skills Experience in telecalling, sales, and customer support Ability to handle a high volume of calls professionally Proficiency in using customer relationship management (CRM) software Good listening skills and the ability to interpret customer needs Ability to work independently and as part of a team High school diploma or equivalent; Bachelor's degree preferred Show more Show less