Tele caller

Job Description

Company Description Journeycraft Consultants & Immigration Service ensures a hassle-free immigration process for countries like Australia, Canada, the USA, and the UK. Our team of experts is dedicated to facilitating smooth and successful immigration processes, helping clients achieve their goals of living, working, or studying abroad. We provide tailored services to meet the unique needs of our clients, including human capital management, visa applications, residency permits, citizenship acquisition, and immigration appeals. We cater to individuals, small local businesses, as well as the world's largest companies, supporting all their immigration needs. Role Description This is a Part-time, on-site role for a Tele Caller, located in Ahmedabad. The Tele Caller will be responsible for contacting potential clients and providing information about our immigration services. Key responsibilities include making outbound calls, following up on leads, maintaining client records, and answering client inquiries. The Tele Caller will also assist in scheduling appointments, providing support throughout the immigration process, and ensuring high levels of client satisfaction. Qualifications Excellent communication and interpersonal skills Proficient in handling phone calls and leveraging telemarketing techniques Experience in maintaining client records and following up on leads Ability to provide accurate information about immigration services and processes Strong organizational skills and attention to detail Ability to work independently and as part of a team Previous experience in customer service or telecalling is a plus Fluency in English; knowledge of additional languages is beneficial Bachelor's degree in any field is preferred