Tele caller

Job Opening: Telecaller (Semi-Skilled Category)
Location: 2nd Floor ,State Bank of India , Regional Office Thane, Near Wagle Circle ,Wagle Industrial Estate, Road No 22, Thane – Mumbai.
Experience: 2 to 5 Years
Joining: Immediate / As early as possible

Job Role Overview:

We are looking for an experienced Telecaller to join our team in a semi-skilled wages zone. The ideal candidate will have strong communication skills, a positive attitude, and a proven track record of customer handling or sales calling.

Key Responsibilities:

• Make outbound calls to potential or existing customers.
• Explain products/services and handle queries professionally.
• Maintain customer databases and call records.
• Follow up on leads and ensure timely closures.
• Meet daily/weekly calling and conversion targets.
• Coordinate with internal teams for any customer concerns or escalations.

Required Skills:

• Excellent verbal communication in [Mention Language – Hindi/English/Regional].
• Basic computer knowledge (MS Excel, CRM).
• Good listening skills and patience.
• Prior experience in telecalling, telesales, or customer service is essential.

Candidate Profile:

• Minimum 2 years of relevant experience (BPO/Telecalling/Support/Sales).
• Preference for candidates residing near/in [Mention Location].
• Should be comfortable working in a semi-formal field environment.

Perks & Benefits:

• Fixed Salary + Performance Incentives (if applicable)
• Opportunity for internal growth based on performance

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person