0 - 2 years

3 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience & Eligibility

  • Experience: 0-2 years
  • Freshers are welcome to apply
  • Prior experience in the healthcare sector will be an added advantage
  • Basic knowledge of computers is mandatory

Roles & Responsibilities

  • Make outbound calls to customers/patients as per business requirements
  • Handle inbound calls professionally and resolve queries effectively
  • Provide accurate information about services/products
  • Maintain proper call records and update relevant details in the system
  • Follow communication scripts and company guidelines
  • Ensure high levels of customer satisfaction through clear and courteous communication

Key Skills Required

  • Good verbal communication skills
  • Ability to interact politely and confidently with callers
  • Basic computer and data entry skills
  • Willingness to work in shifts
  • Customer-focused and team-oriented attitude
  • Languages required:

    Hindi, English, Bengali

Number of Positions:

Location:

Work Schedule:

Salary:

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