Tele caller

Company Description

GB Architect, located in Thane on Ghodbunder Road and Wagle estate, specializes in Residential and Commercial interiors, as well as Architectural, Engineering, and Landscape projects. Since its founding in 2000, GB Architect has successfully completed over 250 Residential and 150 Commercial projects. The firm is known for its effective space planning, innovative design, commitment, and continuous pursuit of new design trends. GB Architect strives to enhance the quality of life through responsible architecture, ensuring customer satisfaction as its prime motto. For further details, please visit our website at www.gbarchitect.co.in.

Role Description

This is a full-time on-site role for a Telecaller located in Thane. The Telecaller will be responsible for making outbound calls to potential clients, responding to inquiries, providing information about our services, and scheduling consultations. Additional responsibilities include maintaining records of interactions, following up with clients, and providing exceptional customer service to ensure client satisfaction.

Qualifications

• Excellent communication and interpersonal skills
• Experience in customer service and client management
• Proficiency in using telecommunication software and tools
• Ability to handle and resolve client queries professionally
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Prior experience in a similar role is advantageous
• High school diploma or equivalent; additional qualifications are a plus