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NARENN GROUPS
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Tele Caller Executive

Tele Caller Executive

NARENN GROUPS

1 - 3 years

2 - 3 Lacs

india

Posted:6 hours ago| Platform: GlassDoor logo

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Skills Required

support resolve management updating communication service crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Tele Caller Executive

Job Description:

communicate with potential customers over the phone to generate leads, make sales, or provide customer support. They engage in outbound and inbound calls, acting as the voice of the company to promote products, gather feedback, and resolve issues.

Key Responsibilities:

Outbound Calls: Making calls to potential customers to generate leads, promote products or services, and build relationships.
Inbound Calls: Handling customer inquiries, resolving complaints, and providing support.
Sales and Lead Generation: Pitching products or services, understanding customer needs, and closing sales deals.
Customer Relationship Management: Maintaining accurate records of interactions, following up with customers, and updating customer databases.
Problem Solving: Addressing customer concerns and finding solutions to their issues.

Skills:

Multi Languages: Telugu, English, Hindi
Excellent Communication Skills: Clear and persuasive verbal communication, active listening, and the ability to build rapport.
Sales Skills: Understanding sales techniques, closing deals, and managing objections.
Customer Service Skills: Providing empathetic and helpful service, resolving complaints, and maintaining a positive attitude.
Organization and Time Management: Managing multiple calls, keeping accurate records, and prioritizing tasks.
Computer Skills: Utilizing CRM software and other tools to manage customer data.

Qualification: Any Degree

Experience: 1-3 Years

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Food provided

Work Location: In person

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