Tele Caller Executive

Job Position : Tele caller Executive

Pay: ₹15,000-₹20,000.00 per month

Job Description:

Job description

We are hiring Tele sales Executives for our Kochi Office

Objectives of this role

• Meet weekly/monthly sales targets by developing a marketing strategy as a tele sales executive
• Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit
• Foster strong relationships with existing and potential customers by honing the tele sales executive skills such as listening, empathy and problem-solving
• Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

Responsibilities

• Convert leads for the company through telephonic conversations
• Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
• Stick to the sales script and strategy, but also improvise it when needed, within the scope of the tele sales executive job role
• Update customers about new launches and record customer reactions to new products
• Be aware of the latest industry trends as a tele sales executive
• Liaise with the concerned department regarding customer queries and complaints

Required skills and qualification

• Bachelor's degree preferred with 1 + years experience
• Proven experience as tele sales representative or other sales/customer service role
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Job Type: Full-time

Benefits:

• Cell phone reimbursement

Schedule:

• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Education:

• Diploma (Required)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred - advantage)
• English (Required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person