Tele call

Job Description

Company Description Since its inception in 1995, ICFAI Business School (IBS) has been a leading B-School in India, known for its excellent academic delivery and infrastructure. IBS offers innovative and globally accepted programs with a focus on all-round student development through 100% case-based learning. IBS aims to transform students into future leaders. Our campuses are located in Hyderabad, Ahmedabad, Bangalore, Gurgaon, Kolkata, Mumbai, and Pune, offering two-year, full-time Management Programs to prepare students for successful corporate careers. Role Description This is a full-time on-site role for a Telecaller located in Agra. The Telecaller will be responsible for making outbound calls to potential students to provide them with information about the courses and programs offered by IBS. Daily tasks include managing and updating a contact database, following up on leads, answering inquiries, and scheduling appointments. The Telecaller will also provide ongoing support and guidance to students throughout the enrollment process. Qualifications Excellent communication and interpersonal skills Proficiency in using telecalling software and managing CRM systems Ability to handle high volumes of calls and manage time effectively Customer service and support experience Ability to work on-site in Agra Strong organizational skills and attention to detail Prior experience in telecalling or a related field is a plus Minimum qualification: High school diploma or equivalent Show more Show less