At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Technical Writer Job Responsibilities:
- Writes about technical subjects for technical and nontechnical audiences.
- Creates scripts for video tutorials.
- Tests and updates existing documentation.
- Adheres to and updates in-house style guide.
- Creates infographics and screenshot markups.
- Write, edits, and help sections updates User Experience (UX) and User Interface (UI) copy.
- Creates and builds out user assistance infrastructure, including how-to sections, FAQs, and Help sections.
- Updates, edits, and proofreads written materials such as product manuals, user manuals, how-to guides, and FAQs.
- Works closely with subject matter experts, engineers, developers, and product marketing team.
- Monitors analytics on usage of online product training materials as well as those embedded within the product.
- Collects user data to determine areas of documentation that need revision and updating.
- May serve on quality design, product development, or user experience teams.
- Writes explanations of care interventions that are understandable for patients, families, and medical personnel at all levels of expertise.
- Works with scientists and researchers to draft grant proposals and write articles for non-specialist readers.
Primary Skills
- Ability to write user-friendly, engaging copy about highly technical subjects.
- Ability to understand and accurately translate technical information for a general audience.
- Familiarity with content and learning management systems (CMS and LMS).
- Facility with documentation publishing software, such as MadCap, RoboHelp, or Wikis.
- Excellent problem-solving ability and attention to detail.
- Ability to effectively use of analytics to improve user-facing content and applicant programming interface (API).
- Past use of Agile/Scrum or similar collaborative tools a plus
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.