Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in chennai
>
Taskus
>
Technology Solutions Engineer

Technology Solutions Engineer

Taskus

5 - 10 years

8 - 12 Lacs

chennai

Posted:2 weeks ago| Platform:

Apply

Skills Required

pbx networking protocols telecommunication voip technical documentation tcp switching visualforce c++ project management python ip networking sales technology solutions ospf apex salesforce routing cucm solution design linux sip ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Technology Solutions Engineer is an individual contributor role responsible for supporting the Sales and Customer Service Team in developing and delivering technology solutions tailored to our clients needs. This role requires a deep understanding of both software and hardware components, with a particular emphasis on telephony and networking technologies that are crucial to the BPO/Contact Center industry.

Key Responsibilities:

Provide technical and consultative assistance to the Sales team, with a strong focus on telephony, networking, and contact center technologies.
Analyze and understand client architecture, specifically in telecommunications and network infrastructure, to develop effective solutions.
Assist in the completion of technology sections in RFI/RFP/RFQ documents, ensuring alignment with client needs and industry best practices.
Document and hand over detailed technical specifications for post-sales implementation, particularly related to telephony and network setup.
Drive accountability across cross-functional IT teams, ensuring alignment and smooth execution during the solution design process.
Stay current with market trends, cloud practices, and technology stacks relevant to telephony, networking, and the broader contact center industry.

Requirements:

Bachelor's Degree or equivalent experience with a minimum of 5+ years in a relevant field.
Strong knowledge of telecommunications, VoIP, PBX systems, and networking protocols (e.g., TCP/IP, SIP).
Proven experience in developing best practices for business processes and creating repeatable playbooks.
Ability to lead multidisciplinary, cross-functional teams or projects, especially those focused on telephony and network deployments.
Experience in managing multiple campaigns/projects simultaneously.
Proficiency in reviewing and writing technical documentation, including client-facing collateral, with a focus on telephony and networking solutions.

Location - Chennai,Gurugram,Hyderabad,Indore,Mohali,Mumbai

More Jobs at Taskus

Senior Compensation Analyst

Gurugram

5 - 10 yrs

INR 7 - 12 Lacs

IT Support Specialist

Mumbai, Navi Mumbai

1 - 6 yrs

INR 3 - 8 Lacs

WFM Real-Time Analyst

Mohali, Indore

1 - 3 yrs

INR 3 - 5 Lacs

WFM Scheduler

Navi Mumbai, Gurugram

1 - 4 yrs

INR 3 - 7 Lacs

WFM Scheduler

Mohali, Indore

1 - 4 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

Taskus

Outsourcing and Offshoring Consulting

New Braunfels Texas

Login to

Please Verify Your Phone or Email

Confirm Action

Technology Solutions Engineer