Technical Support

Sutherland

5 years

0 Lacs

hyderabad telangana india

Posted:1 day ago| Platform:

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Skills Required

support troubleshooting sql database connect network technology healthcare management regulations leadership

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Sutherland is seeking a strategic-thinking and dynamic person to join us as Technical Support. We are a group of driven and energetic individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Exceptional Troubleshooting Experience, Skilled in SQL and Front end application workflow.
Understanding of database and table structure. Ability to troubleshoot errors, identify processes impacting performance, connect to databases hosted by the client.
Identify client network connectivity issues, install applications.
Ability to assist with login and password issues for patients, providers and office staff

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field.
5+ years experience in healthcare IT with a focus on support and professional services.
2+ years in Management roles
Knowledge on Windows Admin+ Tech Support required
Strong understanding of healthcare workflows, regulations, and compliance.
Previous experience in customer relationship management.
Excellent people management and leadership skills.
Track record of successfully optimizing processes for efficiency.

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